Pros:
Beautiful location in the middle of nature Very friendly service staff in the evening at the restaurant Tasty food in the evening at the restaurant We could charge our electric car (at a regular plug) They are producing their own electricity with PV panels You can borrow things for kids to play (ball, bow and arrow)
Cons:
Misleading claims about breakfast eggs: Staff claimed they serve eggs from their own chickens, which seemed unrealistic given they only have 8 chickens for dozens of guests. When questioned, the cook showed us eggs with a 3-IT stamp, indicating cage eggs from Italy. This contradicts their claims of serving eco-friendly, local food. Low quality breakfast products: We had to drive to Spar Supermarket in Bovec to buy our own organic cheese, fruit juice, and eggs (which the cook kindly prepared for us). Questionable sourcing of breakfast meats: The origin and production methods of their ham and sausages are unclear and concerning. Outdated accommodations: While we knew the houses were old, they urgently need maintenance (e.g., doors hard to close). Tiny bathroom
Overall, this place has huge potential but falls short of its claims and we really expected something totally different taking the price into account. It appears to be exploiting the beautiful natural surroundings rather than truly embracing sustainable practices. The contrast between their claims and reality is deeply disappointing for guests seeking an eco-friendly experience.
Apparently the hotel was purchased by a Russian a couple of years ago who seems to be prioritising short-term profits over...
Read moreWhen we came to the restaurant the expectations were extremely high. Very nice ambient, we really enjoyed in our drinks, until we got food we ordered. For the appetiser we ordered smoked Postrv fish, it was delicious but we didn’t expect so much bones in it (although it was written in the menu that it may be some bones in it, so I can’t say we weren’t warned about it - but in every bite I found at least 4 fish bones, which was really disturbing). Then we both ordered mushroom soups, my boyfriend ordered rack of lamb with potatoes and I ordered risotto with mushrooms. Before we even finished the appetiser, the waitress came with the rack of lamb (before the soup) and wanted to serve it to my boyfriend. She said the kitchen is closing, and his meal was ready, so she will come with the soup later after the main dish. We said we didn’t expect that, and it is ok, but then he will not eat the soup. She left the lamb at the table so I could watch him eating and finishing his meal because I was still without the soup or main dish. Then we both got the soup, but he refused it, because it is extremely weird to eat it after the main dish. She persisted how could he refuse it since he already ordered it. He said he ordered it before she came to the table with his lamb, for which she didn’t even warned us before. We didn’t expect that kind of service in that kind of “high restaurant level”. The lamb was overcooked but my soup and risotto were fine. The waitress was very polite after all and did...
Read moreMy family and I stayed in Pristava Lepena for 5 nights in the middle of July. We loved the area of Bovec/Soca Valley however the hotel was well below our expectations.||One of the main problems was that our boiler was broken for the first 4 nights of our stay. This applied to both our rooms and the room above us as well. We were offered showers in the spa which were very dirty. The receptionist was very apologetic about the issue and we were offered a small amount of money off but it was very substandard for accommodation at this price.||We also found that the activities on site were either severely overpriced, or in the case of the 'tennis court', non-existent. The spa facilities (jacuzzi, sauna etc.) were priced upwards of €60-100 for one hour!||The restaurant was a mixed bag: we ate two nights there for dinner and found the food tasty and, although on the expensive side, reasonably priced. However breakfast was a different story. There were very limited options, and the service was frankly awful. The eggs and bacon were poorly cooked, and the waitress + chef were very rude and reluctant to replenish any of the items on offer. Again, under-par for the price that we paid.||The main positive point of the site is the location and I would highly recommend the Bovec region for hiking and water sport activities, as well as to enjoy the scenery. Unfortunately the high potential of this hotel was ruined by poor management and...
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