Hotel Balnea Superior — Hotel in Dolenjske Toplice

We stayed at Hotel Balnea for three nights in late August and it was a wonderful, relaxing experience. A great way to kick off our month-long Slovenian vacation! The hotel is modern and beautiful. The staff were friendly and helpful. Everything exceeded expectations. The hotel is definitely nicer than the pictures.|We treated ourselves to a suite and were extremely pleased with the room and amenities. We got a reserved parking space adjacent to the reception area with our suite. Delicious bonbons were waiting for us in the room. View from our 4th floor room overlooking the park and pools was fantastic. We had floor to ceiling windows and a huge balcony. No insect pests in balcony area. The room was spacious and very comfortable. Loved the walk-in closet. We were provided thick spa robes and slippers. It was very quiet and peaceful environment.|The common areas throughout the hotel are quite nice and attractive. We enjoyed spending time in the lounge/bar/courtyard area in the evening. |We chose the breakfast and dinner plan, which worked out great. The restaurant is across the courtyard and you must briefly go outdoors to access it. The dining room was nice. There is always a large, well stocked buffet for each meal. For dinner, you can also order off of a menu. Breakfast each day was consistently fabulous. A wonderful selection of hot and cold foods, with an impressive beverage bar as well. Really nice fresh fruits and vegetables. Dinner was mostly good, with some inconsistencies. We had a few outstanding dishes for dinner. There is always a huge fresh salad bar for healthy choices. No matter what your preferences, the variety is great and you can always find something good to eat. There is also a good selection of sweets. Overall, the meals were a highlight. Dining room staff were very professional and efficient. |The hotel is spotlessly clean all over and we definitely noticed. The spa/pool/locker room was amazingly clean and attractive, with nice touches such as multiple vanity/mirrors with blow dryers, etc. |We really loved both the indoor and outdoor pools. Super nice. Although it was a busy weekend, there were plenty of lounge chairs inside and out. We were able to use the shaded cabana beds as guests of the Hotel Balnea. The water temperature was very comfortable. There are multiple whirlpool areas in the pools so plenty of people can enjoy them. The surrounding park and natural greenery helps create a relaxing environment. We didn't use the saunas or other spa services, so are unable to comment on them.|There is a well-stocked Mercator grocery store about a kilometer down the road for anything you might need. We walked to it, although most people would probably be more comfortable driving. In the summer there is a small farmer's market on Saturday mornings in the adjacent hotel plaza.|Overall, we had an amazing experience at Hotel Balnea and are looking forward to going back on our next visit to Slovenia! |P.S. Please try the local Cviček wine which is a specialty of the Dolenjska region. It's unique, light and refreshing. Everyone makes it a bit different, so try more than one brand. We like to drink it a just a...

The hotel is one of the best in this range (4 stars superior) that we have been in Croatia and Slovenia. Rooms are spacious with big balconies and everything is very nicely decorated in the hotel. We especially liked sayings in different languages in elevators. Personnel at the reception is very polite and helpful, as well as in restaurant.|The food is really very good and there are plenty of choices. For dinner, there was a buffet for everything except the main course, where you can choose from several dishes.|Indoor pools were ok for us, although probably not very interesting for children. We were there during the winter, but they have water slides at outside pools. On Friday evenings they serve sparkling wine at the pools.|There is a long glass corridor to wellness and saunas. We usually spend a lot of time in saunas. They are not very big (to our standards), including the one where sauna programs with air swirling are held. During our weekend there was a crowd, because saunas are open also to outside guests. There are smaller saunas also at the top floor of the hotel Balnea.|They have a weekly program that offered some kind of recreation every day. Next to the hotel is also a nice garden with sculptures of Slovenian artists. Dolenjske Toplice are small but nice.|Our biggest problem was afterwards. I applied for membership in Terme Krka Club when leaving and despite several emails and promises, I never received a club card. So the follow-up care is not very good, but I will not lower my grade because of this, since it is not relevant for all...

I was your guest in hotel Balnea from 3-17 november and would like to let you know my experiences.

The reception was warm and service was inviting, I was helped with settling in my room, which was nice and very comfortable. And had a great view. The service from reception was very friendly and helpful.

The medical treatments I had were of high quality and well adapted to what my body needed. And all the staff was fun and friendly in contact. Also the program offered by the hotel had some elements I really enjoyed, specially the Nordic Walking and Sound Healings.

The restaurant offered a beautiful buffet, of which I unfortunately could not eat everything because of many foodallergies. But all was done to make very tasty and beautiful looking meals, and all contact with the staff made me feel very much at home.

So I specially would like to thank the kitchen and all staff all for all their help, great service and kindness, understanding and fun in figuring out the right kind of food for me. You made my stay very nice, including all specially adapted food, which was a surprise every day I will not forget.

I hope to meet you all again.

Kind regards...