Hotel Plesnik — Hotel in Solčava

The location is very pretty, in a quiet valley.|Our room (king balcony) was relatively small but nicely decorated; the bathroom did not have a real wall, but great shower and nice décor.|There is no air conditioning, which worried me when I found out but the temperature in the room was actually ok (opening the windows).|We arrived during a storm and were poorly greeted. The same happened at breakfast, the staff is not very friendly and seem annoyed (probably they are understaffed?). |They have lots of old fashioned pension rules such as allocated tables for breakfast and set dinner menu. I had originally asked to have dinner at the hotel but when we arrived we were shown a menu with only a broccoli soup and a dessert as veg options, so we declined. The receptionist said the chef would make something vegetarian for us but without knowing what it was we opted to eat somewhere else. The whole situation was a bit of a faulty tower episode. They claim the set menu avoids food waste but I am not sure how many people choose to dine in. I would rather have a choice and maybe eat one dish rather than be forced to eat a big meal with a sad vegetarian option (baked onions, broccoli soup, hummus). The set menu is quite expensive (50 euro without beverages) compared to other local restaurants. The habit of allocating a table per room (not negotiable) is unpleasant and old fashioned. The restaurant room was stifling in the morning. There is a nice terrace and we saw other guests having breakfast there so we just moved there.|The natural pond (with fish) is a little weird.|Overall it feels like an old-style pension and it should be priced accordingly, in my opinion.|I fell and sprained my ankle and they were kind enough to...

It is difficult to choose a superlative that does justice to the Logar valley; it is utterly stunning. ||We (family of five with triplet daughters aged 15) had a very comfortable stay at Hotel Plesnik. Our rooms were beautifully designed and decorated. Ours had a view of the waterfall by the hotel and our daughters looked up the valley. The hotel prioritises sustainability and there are recycling bins on every level. Other reviewers have complained about noise but we had no disturbances at all for the three nights we stayed. ||The breakfasts were delicious and included much locally sourced food. Dinner is a set menu and I’m sure would have tasted amazing but at €60 per person it would have cost €900 for 3 days so we decided to eat at the fantastic guest house only 100m or so further up the valley for approx €100 for all five of us for each meal. ||The spa at Hotel Plesnik is excellent and my husband and I had several massages with Maia and Dalya. Just what was needed after a day’s hiking. The waterfall fed natural outdoor pool is wonderful. We swam every day before breakfast and then throughout the day to cool off. ||Hotel Plesnik is perfectly located for exploring the many paths up into the Logar valley. We walked to the Rinka Slap waterfall one day - pretty easy until the final section - we all jumped in the pool under the waterfall to cool off before walking back. We walked up to the Klemenca Jama ridge another day - VERY steep but beautiful views from the top and a small cafe. We also walked up a neighbouring valley - Robanov Kot - it was much quieter than the Logar valley and also had a pretty - albeit smaller - waterfall at the top to...

I recently contacted this hotel (writing in English, my native language) inquiring about a one-night stay in August. They responded telling me that there is a mandatory two-night stay. After thoroughly examining their website, I did not see that rule written anywhere, so I asked them their policy and they stated that in the months of July and August this is their rule. My friend also contacted the hotel and asked about a one-night stay on the same night (in August, the month their supposed “rule” should have been in effect), and the hotel was more than happy to confirm his reservation of one-night. Why are policies different for different guests? I wrote in English and my friend wrote in Slovenian, so maybe they do not want foreigners staying at their hotel? Why did this hotel create arbitrary rules for me and not for my friend who wanted to book for the exact same night? The same hotel also told me I could pay with tourist voucher but still demanded 30% payment for the room which seems unreasonable given that the voucher covers more than the price of the room. Overall, it was clear they did not want me booking at their hotel for reasons unknown to me, and I have never felt more burdensome or unwelcome when trying to book a hotel and give my money to them. What an unprofessional and disappointing experience. It seems the staff is riding the coattails of the hotel’s location and has no interest in creating a good experience or actually showing hospitality, which is...