Guest House Goršič — Hotel in Upravna Enota Grosuplje

Extremely disappointing experience – avoid at all costs!

We were on our way back to Switzerland after a long drive and decided to take a break and rest. We called Guest House Grošič and spoke with an older gentleman who was very polite and confirmed that a room was available. We booked it and agreed on a check-in around 1 PM and a check-out at 8 PM.

However, when we arrived, the experience was a disaster. The man we spoke to on the phone wasn’t there. Instead, we were greeted by a young man in his twenties—very skinny, wearing tight jeans, blue eyes—who had absolutely no sense of professionalism. He didn’t greet us, didn’t smile—just stood there silently in his office like a statue. I had to ask him what he needed, to which he arrogantly replied, “well, the documents maybe.”

Trying to stay calm, I handed him my wife’s passport. He looked at me and, in a very rude tone, said, “and where’s yours?” It was almost aggressive. I told him that one passport should be enough, but he insisted.

After paying, he handed us the key—only then did he mention that we had to leave by 6 PM. I immediately told him that we had agreed on 8 PM. He flatly denied this and refused to acknowledge any prior arrangement. At that point, I had enough and immediately demanded a refund, and we left.

I strongly advise against staying at this establishment. The staff is poorly trained, rude, and even borderline aggressive. We wasted our time and energy when we just needed a bit of rest. A disgrace to the...

The rooms were alright, but the towels were really small and you should bring your own towels. There was no room service/cleaning and the owner was really rude and the reception was never open. Also the Tv was super quiet and there was an A/C but there was no remote. I don’t really recommend...

In una sera in cui non si trovava nulla per dormire a Lubiana, ci hanno consigliato questa guest house poco fuori Lubiana che è sopra il bar sempre di loro proprietà. Siamo stati accolti dal proprietario gentilissimo. Noi abbiamo alloggiato in una parte dell'ultimo piano che comprendeva due camere matrimoniali e un bagno. Camere nuovissime, pulitissimo, bagno perfetto, letti molto comodi. Presenza di un bel parcheggio sul retro e del comodo bar sotto per fare la colazione. Prezzo adeguato al servizio. Lo consiglio veramente per la cortesia, pulizia e comodità vista la vicinanza di pochi minuti in...