The Orange Apple Guest House — Hotel in ǁKhara Hais Local Municipality

We have just spent 3 nights at the Orange Apple Guesthouse. We are seasoned travellers both locally and international and I am a very fussy guest with high expectations. As we were in a small town we were not expecting our accommodation to come up to what we are used to in Cape Town BUT wow, was I surprised . Every little detail was thought of. Towelling dressing gowns and shampoo etc in the bathroom. The decor is African chic with high quality bed linen. Best of all was a breakfast that I would only expect to get in 5 star accommodation. Along with a very hospitable host what more could one want. . We will definitely...

I would like to bring to your attention the poor quality of service that was received yesterday. I had called to make a reservation for 2 double rooms and all was explained in great detail, that my quests should check in at the main reception but that the 2 rooms would be at premises down the road and that all the rooms are identical. I was happy with this. I then emailed all the necessary information. We also discussed the breakfast times etc. I was satisfied. Yet, when my quests arrived after a long tiresome hot day, they were told that there was NO reservation and no...

Recently we booked for the second time at OAGH, we had a family gathering at Pella and Upington was the peferred sleep over spot. A month before our departure the holiday venue at Pella cancelled our booking, which resulted in the family gathering moving to Kakamas. I phoned, emailed and sms'ed Diana regarding our deposit of R850, and she assured me the deposit will be paid back. After numerous attempts she still hasn't paid back out deposit, and she doesn't care to respond to our messages. If this is the way Orange Apple Guest House does business, we will never...