Milkwood Valley Lodge — Hotel in Bela Bela Local Municipality

Lynette refuses to accept the obvious obligation to return our R2000 deposit simply because we checked in late. I strongly recommend that you do not use this property given my experience. It erased all the beautiful memories 😔 I don’t even know what to do.

UPDATE (08/08/2023) We were already done and waiting for transport outside, during which time cleaners could have started. The absence of communication and initiative from your end was frustrating. Also, being stranded without network signal upon leaving the lodge was inconvenient. It's shocking that you make no mention of the deposit that was supposedly for damages. We received no information about this upon arrival or throughout our stay. Your overall lack of transparency and communication is deeply disappointing and has tarnished what should have been a straightforward experience.

UPDATE(28/05/2024) 2 years later and still no refund on deposit. They make things up and start telling you about their unclear policy once you have left just so that they can scam you. It is tough being a black woman in South...

If you book on Airbnb make sure you ask the host about whether you have the whole property. You might get a surprise when you arrive. It is not explicitly advertised on the listing that you may be sharing. You can’t be silent on such a material aspect of the accommodation. The guests that “gate crashed” us were equally appalled. A very awkward encounter for us both and the parents of 2 kids under 2. A remedy was attempted but it was too little too late, with hours left on the...

I really enjoyed our stay. The host was friendly and helpful. Very private and away from other houses. The rooms were separate which gave us loads of privacy. The ostrich is very friendly and woke us all up in the morning with a friendly hello knock on the window. Definitely staying...