Golden Gate Hotel and Chalets — Hotel in Dihlabeng Local Municipality

Just over a year ago this was one of the few hotels and accomodation in this country wich was well maintained. Now it is a total mess. The hotel has dirty damaged carpets, plaster is bumped off the walls everywhere. Not a single aircon in the hotel rooms and multi-sleeper units works and according to the staff, it has been the same ever since the aircons were serviced last year and even the technician has no clue. We had two units and the one was as bad as the next. One showerhead was so broken that it sprayed after over the door into the passage. There was also a shower that had only cold water and according the the staff a cold shower is perfectly fine... Even for an elderly disabled guest. With the aircons not working we were told to simply open all doors and windows to cool down. This was in contradiction to the instructions to keep all windows and doors closed due to a troop of problem baboons roaming the resort. The rooms are not serviced, braais are not cleaned at all. Cleaners are not interested in cleaning or packing away dishes. The beds have never been cleaned underneath judging by the old socks wine corks and dust layers...

My husband and I stayed here for 3 nights in May 2022, taking advantage of the 40% discount on SANPARKS accommodation until the end of May. On check in, the hotel staff were friendly, informative and helpful. We booked a hotel room with a balcony which was a great decision as it provided stunning mountain views of the surrounding national park. The room and bathroom were both large, clean and tastefully decorated. The electric blankets in the freezing weather were a much appreciated surprise! We had breakfast included in the package- which was a buffet on the weekend and most sufficient. On the Monday it was an ala carte menu, of which our ordered omelette which was prepared extremely well. ||We opted to do short hikes on both mornings in the national park which was most refreshing and picturesque. We spent the remainder of both days going for drives to take in the magnificent surrounds and then went to the nearby quaint Clarens town for some shopping and food. ||I would definetely stay here again and recommend it to those looking to stay in comfortable accommodation with...

This jewel of a hotel offers everything you need to rest and relax. The room we spend the night in was excellent, the views perfect and the food fantastic! Room and hotel decor is simple but tasteful, even if the outside is a bit dated, do not be fooled, the inside of the hotel is very beautiful! The rooms are clean, large and user friendly. It seems as though the room we stayed in was redecorated and the bathroom was redone not too long ago...not yesterday, but recently. The food was excellent! Old fashioned hotel food at heart. Staff was excellent and very friendly and accommodating, it is clear that that everyone working at this hotel feels proud in what they are contributing. Every thing we used was in a very good condition and we will most definitely return to spend more time in this beautiful park and at this hotel. |Golden Gate National park and hotel is a peaceful place where you can find your inner calm in the company of warm souls, watching beautiful scenery from the comfort...