Blue Lagoon Hotel — Hotel in Eastern Cape

The Blue Lagoon Hotel and Conference Centre in East London, South Africa, stands out as an exceptional venue for business conferences, seamlessly blending professional facilities with a tranquil and inspiring environment. Nestled along the scenic contours of the Indian Ocean and the Nahoon River, this hotel offers breathtaking river and ocean views that create a refreshing atmosphere conducive to productive and memorable business events[1].

Venue and Facilities

The conference facilities at Blue Lagoon Hotel are thoughtfully designed to accommodate a wide range of event sizes, from small strategic meetings and workshops to large conferences and annual general meetings. The hotel offers versatile meeting spaces that can host up to 180 guests, making it ideal for both intimate gatherings and large-scale functions. The conference rooms are equipped with modern technology, including a 90” HD screen, sound system, podium, computer, Wi-Fi, flip charts, and other essential presentation tools, ensuring a seamless and professional experience for all attendees.

The venue’s location away from the hustle and bustle of the city center provides a peaceful setting that enhances focus and productivity. This tranquil environment, combined with the hotel's affordability and accessibility, makes it a preferred choice for business travelers and event planners in the Eastern Cape region.

Accommodation and Amenities

The Blue Lagoon Hotel offers 103 stylish rooms ranging from comfortable single rooms to luxurious two-bedroom apartments. Many rooms feature spectacular views of the river or garden, providing guests with a relaxing retreat after a day of meetings. The accommodation is praised for its spaciousness, cleanliness, and comfort, contributing to a pleasant stay for conference attendees.

Guests also benefit from complimentary Wi-Fi, 24-hour front desk service, and convenient amenities such as on-site dining at the Highlander Restaurant, which serves excellent breakfast, lunch, and dinner options. The hotel’s Tanqueray Cocktail Bar and Highlander Pub offer relaxing spots to unwind with colleagues, featuring live music and scenic views of the water

Catering and Service

The catering service at Blue Lagoon Hotel is highly regarded for its quality and variety, ensuring that delegates remain refreshed and energized throughout the event. The hotel’s professional and attentive staff are committed to delivering excellent hospitality, assisting with event coordination to meet specific requirements and guarantee a hassle-free experience.

Beyond the conference rooms, the hotel provides recreational facilities such as a large outdoor swimming pool and easy access to nearby beaches and nature reserves. This combination of business and leisure amenities allows attendees to balance work with relaxation, enhancing overall satisfaction and well-being during their stay

Previous guests have consistently praised the Blue Lagoon Hotel for its welcoming atmosphere, helpful staff, and excellent facilities for business events. While some reviews mention minor issues such as room preparation delays, the management is responsive and committed to addressing concerns promptly. Overall, the hotel is recognized as a reliable and enjoyable venue for hosting successful conferences in East London.

In summary, the Blue Lagoon Hotel and Conference Centre offers a superb blend of professional conferencing facilities, comfortable accommodation, and a serene natural setting. Its well-equipped meeting rooms, dedicated staff, quality catering, and picturesque location make it an outstanding choice for business conferences and corporate events in East London, RSA. Whether hosting a small workshop or a large corporate gathering, the Blue Lagoon Hotel ensures a productive, comfortable, and memorable experience for all...

We only ate in the Highlander Restaurant, out on the terrace.

Previously, while I was on holiday, we visited during the week, and it was great. Food ample, but average and overpriced - but we were happy to pay for the lovely view, friendly and professional service, and peace.

Today (Sunday 7 Sept '25), we went for lunch. As soon as we ordered, I regretted it.

Despite a sign reading "roudy behaviour will not be tolerated" there were groups of people holding "conversations" by shouting from one table to the next. It was SO loud, my dad and I struggled to converse.

It was not helped by the "background" music coming from inside. It was not live music - but for most of the time, the volume was so loud that even sitting outside, it was loud.

I was tempted to cancel the order and leave, but the member of staff I asked (Sam) said the food was ready and being fetched - so out of decency we waited, ate and left ASAP. Sadly some people sharing the terrace with us did not have the same decency, insisting on shouting their conversations across the tables :-(

We left a tip out of decency, but the service was average, if that.

Dad loved his calamari basket, but there was no vegan options for me. I settled for the veggie basket whose frozen spring rolls I am sure were frozen ones (not fresh), although the crumbed mushroomsnwere good... But WAY too...

I recently visited Blue Lagoon for a work trip with 15 people, and my experience was mixed. The most significant issue was the unprofessional attitude of Phelisa during the enquiry and booking process, which led us to initially cancel, but we had to revert back due to the lack of alternatives. The location is beautiful, with clean and welcoming reception, but Conference Room 2 had a slight mouldy smell, possibly due to its proximity to the ocean and river mouth. The restaurant offers a cosy atmosphere and a great variety of food, although I found the frequent use of spicy meat dishes overwhelming and would have preferred more non-spicy options.

Unfortunately, we experienced delays during check-in, as linen wasn't ready until after 17:00, which was frustrating, especially when housekeeping was early to remind us of checkout. The rooms had small beds and duvets, and my room lacked a blanket, which made it difficult to sleep. The air conditioning in my room didn't work, and the bathrooms weren't thoroughly cleaned, with visible limescale in several areas. Despite these issues, I would consider visiting again, hoping for better rooms and...