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I have travelled to several camping areas and this was the worst experience I have had in the tourism industry.
On arrival there was no one at the gate to attend to us, I called the lady and she came 20 minutes later. There are no activities available at all! I repeat none of the advertised activities are available. These people literally cut the grass a day before our arrival!
This place is so unwelcoming, from the momment you get to the gate; you are greated by a closed office on a Friday (Mid-day)
This place is a decoy! Make sure you don’t book at this place if you are African. The white owner is racist to the core.
The toilets do not flush at all. The pool was contaminated with excessive chlorine so we don’t swim.
He switched off the water for us at 08:15am so we can leave before the checkout time of 10:00am.
I kindly ask you to reserve your extra money for something better you will...
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What a crap place. R900 for a "luxury" cabin; it was the pits! They advertise for school groups because the accommodation is crap - proper crap! And don't bother trying to cancel your trip once you're realised the crap-hole you're staying in, they won't refund you any money, regardless of you not signing ANY terms & conditions stating that they do not refund. And as the other person that reviewed this place stated - racism is rife! While standing at the reception desk 2 african males came in asking for a trip to see the waterfall... the receptionist spoke to them with contempt and told them to leave, they don't do that sort of stuff there, meanwhile the day before they were selling these services to me?!? Hell will freeze over before I step foot near this...
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Worst experience in my life from a "holiday resort" rather a contractor's resort!! Surely not as the pictures suggest, definitely misleading.. No Management is available after 16:00 to lodge complaints, arrived at our fully paid "luxury" cabin and was welcomed by yelling and drinking contract workers, no Management was available to assist in alternative accommodation or to solve the problem, definitely was not expecting this at all. We planned a group for a 40th birthday party and had to notify all quests of this unpleasant atmosphere. After numerous emails and phone calls I was refunded 70% of my payment, sadly the owner refuse to refund the rest of the group. I will never refer any one to this...
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