El Cazador Guest House — Hotel in Gauteng

We are a couple from the Netherlands: 75 and 76 years old. Stayed in total 11 nights. The guesthouse looks abandoned, and the service is not great. Air conditioning is NOT included in the price! On the direct website this is not mentioned. On a Sunday we came back from Hoedspruit, and the next morning we arrived just after 09:00 for breakfast. We were hungry and wanted eggs. Well... the owneress said (very agitated) "wait 10 minutes"! Than she and her husband plus some family had what appeared a lovely breakfast. We were never catered anymore. Another time when we came back early in the evening our room door was unlocked. When we mentioned this the next morning the owneress snapped at us "must have been the maid!" (...really...?). Then we were presented on the day of departure with an invoice, luckily enough their 'best wifi in Town' didn't work. And when my son checked the invoice at his place we all became aware of the extra charging for Airco! While we did have the remote most of the times in the room (at one point it went missing) we only used it once. We asked via e-mail whether the owners of the guesthouse could reconcile the invoices. They refused, accused my son of beeing a liar! The location of El Cazador is really nice, the rooms are ok (no shower in our room, bit of a challenge when you are seniors) but the lack of service, blatant rudeness and falsley advertising should be a warning for those who want to stay there. Bring your own fan and eggs, and avoid...

Geoff and Anna-lize were wonderful hosts! They were so accommodating, as we had a very long day(s) getting in and were hungry, helped us get some food delivered before heading to a restful night! Breakfast was GREAT every morning, and we traveled during the day, so weren't able to make use of the pool. Relaxed and enjoyed the little time we were here, and hope to visit again soon! We added on the pick up from O.R. Tambo (very good driver to hotel) and air conditioning, along with breakfast -...

Bad Service.

(Response) Intergrity? I could not book because we were met by the gate and never allowed to enter, We were made to feel like intruders not clients. Then we were told we are going to make the place dirty when we asked if we could at least view the rooms so we left. I will not use my money in a place where I am...