Good Day To Anyone Who May be Reading This.
I write this with great disappointment on the management of this establishment.
My Family & I had booked this place months in advance for them to cancel on us at the last minute.
Cancelling the reservation after so many arrangements had been done, after plane tickets for family members coming from Jo'burg had been done. After leave notices at our workplaces had been signed off, and they decide to just cancel on us.
So for those who would be planning a family stay or any stay at all. Just you know that you have to make a second reservation as they have proved to be useless at management and can drop you anytime.
I mean, we can all agree the place looks amazing, and I don't doubt that a stay there is quite amazing (For those who are lucky enough to actually get there without them dropping you).
But you know, at the end of the day, if you cannot manage your business, rather just not get into it. Don't raise expectations and excitements only to take it away.
Management please manage your business better. Please I beg you. You will lose out on the business if you continue like this. If you need to hire someone to manage the place, then do, don't just, just. Please man.
Doubt that my family or anyone that we know, we'd recommend this place for anyone looking for a "Time Out". Rather check out surrounding places people, until these people here can get their act together.
Thank you Kind...
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