IBB Guest House — Hotel in KwaZulu-Natal

Firstly I would like to say that as a previous worker at an Air bnb & a person who enjoys traveling and prerfers to stay at an Airbnb rather than staying over at a family members place. The main thing I aquire is successful assistance. I'm assuming the manager or owner of this place doesn't visit/check up on the growth or the condition of the place allowing it to receive 5 stars and good reviews. I however unfortunately did not experience a 5 star service. As I entered my room there were 2 towels left on the bed. One wet & opened and the other like it was use to cover the bottom of one's body part. Just as I thought things couldn't get worse, I was given the wrong remote, but even having that remote was no help to me because I had no access to any channels. To end the night off I decided to have a shower and rather watch Netflix on my phone since I had no access to any shows on TV. I chose to ignore it and proceed to the bathroom to have a shower and to my surprise, there's a USED bar of soap. According to what I know, every time a room prepared for the next booking EVERYTHING including towels, soaps & bedding should be provided brand new. For the price being paid, this shouldn't be the service your customers are receiving. I am extremely disappointed by this service and I will be taking this further. I would thank you for the service but I unfortunately didn't receive any service...

The rooms are neat nd clean but they need to set TV programs properly nd do make over to the kitchen, they also have enough parking space with CCTV s around the property so no need to worry you...

Pricing is reasonable. Recent renovations extending the venue capacity may offer more peace of mind through a separation between overnight guests and hourly guests. Budget...