Goodlife guest House Mafikenge — Hotel in Mahikeng Local Municipality

Okay, let me tell my story

Booked in via booking.com, when I booked I requested to check in early because I was attending a wedding that's starts at 12, requested to checked in at 9 am, got the numbers called the guesthouse, a very rude lady answered the phone I spoke to her nicely and we understood each other, she agreed that she will allow us to check in at 9. Saturday morning we drove all the way from Kuruman to Mafikeng we arrived in Mafikeng at around 9:30 am, got the guesthouse, called the lady to check if we at the correct guesthouse as the guesthouse does not have a sign outside, The lady did not answer, called again she answered, told her I am here to check in, she said we can only check in at 17:00 pm, I told her we did not agreed, with a very rude voice she said check in time is 17: pm and that's it. We waited a 30 mins for them to open the gate after 30 mins they opened we got in, Yoh! What we saw in the room that we were supposed to sleep in, a very dirty, smelly room like very is so wrong about that place.

There was a guy who I believe is a caretaker at the guesthouse, I did ask him if he could sleep in a place like that he said no 😔 So they expecting us to sleep in such a dirty smelly room.

I had to cancel my booking and look for another place to sleep.

Whatever you do please don't book at Goodlife guesthouse...

Very very bad experience ,check in on the 4May _6May ,on arrival the receptionist seem confused showing no experience of the hospitality, all information on the advertisement is totally different from the actual, room don't have site bedding lamps, missing cups and tea set in some ofvthe room , no aircon as advertised , only one towel per room to share , no dressing table in the bathrooms for cosmetic ,bedding sheet were dirty and not refresh and we have to ask for a clean one and no effort to come and change instead we have to do it ourself, above all the breakfast was not available as per their advertisemen and when I asked was told the sachets of coffees and sugar was our breakfast with no milk at all available in the tea station. The place looks beautiful outsite and and need a full hospitaly etuo...

No water in bathrooms. And dirty bathtun Plugs are not working TV disconnected Air-conditioning running continously without our control Unhelpful reception Dirty towels. Overall bad experience and unwillingness of staff to assist leads me to not...