Perry's Bridge Hollow Boutique Hotel — Hotel in Mbombela

The room was not clean; the bathroom was nasty and full of tiny cockroaches!! ||We arrived at 7 pm, and we called the receptionist to ask for room service, but they told us, “THERE IS NO HOUSEKEEPING AFTER 4 PM,” so they sent us a guy who sprayed insecticide, but the next day, tiny cockroaches appeared again in the bathroom. ||The reception only had one receptionist who was very polite and trying to help, but he had no experience solving problems, which is unacceptable in a 4-star hotel. ||The restaurants and furniture are very dull and old, and there is no entertainment; the food was okay (not impressive), but the vibes of the place were depressing, and the sad part was that you don’t have any other option to go other than these restaurants.||The lodge and rooms are outdated, the furniture is torn, and it needs much maintenance, especially in the swimming pool area. ||The lodge is full of big wild cats in the garden that won’t allow you to rest or sleep. ||I noticed that the security guy was very sweet and welcoming. While securing our gate during the night shift, he was sitting on a big brick on the floor in the cold weather with no humanity instead of being provided with at least a chair and umbrella.||Our reservation was for a bed and breakfast; the breakfast was a set menu with a strange mix of food that didn’t match. ||In conclusion, this place is very disappointing, and I wonder how they got this rating; although it is a four-star hotel, and I heard many good things about it but to be honest, I can only...

The room was not clean; the bathroom was nasty and full of tiny cockroaches!!

We arrived at 7 pm, and we called the receptionist to ask for room service, but they told us, “THERE IS NO HOUSEKEEPING AFTER 4 PM,” so they sent us a guy who sprayed insecticide, but the next day, tiny cockroaches appeared again in the bathroom.

The reception only had one receptionist who was very polite and trying to help, but he had no experience solving problems, which is unacceptable in a 4-star hotel.

The restaurants and furniture are very dull and old, and there is no entertainment; the food was okay (not impressive), but the vibes of the place were depressing, and the sad part was that you don’t have any other option to go other than these restaurants.

The lodge and rooms are outdated, the furniture is torn, and it needs much maintenance, especially in the swimming pool area.

The lodge is full of big wild cats in the garden that won’t allow you to rest or sleep.

I noticed that the security guy was very sweet and welcoming. While securing our gate during the night shift, he was sitting on a big brick on the floor in the cold weather with no humanity instead of being provided with at least a chair and umbrella.

Our reservation was for a bed and breakfast; the breakfast was a set menu with a strange mix of food that didn’t match.

In conclusion, this place is very disappointing, and I wonder how they got this rating; although it is a four-star hotel, and I heard many good things about it but to be honest, I can only...

I don't usually like traveling over long weekends cause places can get so full and overwhelming, but with being locked up at home because of the COVID19 pandemic, it was time to get out once some of the restrictions were gone. So I did something that I don't normally do and I didn't regret it! It was my first time visiting Mpumalanga and wanted to experience all I could and Perry's Bridge Hollow was the best place to relax and rest after all our activities (we stayed from the 24th to 26th Sept 2021). The rooms were well decorated, the bed was super super spacious for me and my husband. When we first drove in the atmosphere was a bit overwhelming cause the are many resturants and stores filled with tourists like us, but once you get your room key and drive into the hotel, it was paradise! So green, so clean, so quiet and and it felt secluded even though the hot is situated next to one of Hazyview's main road, we didn't mind at all. The hotel staff were so friendly and greeted us everytime we passed them or they assisted us. The breakfast, which came with the booking was served at their resturant Kuka. The breakfast was self-serve and had a chef to order from too, everything...