I think the lodge is really great. Not too far from Gauteng and the road is not too bad to get there. Nice animal's to see that roam freely and its really a great bush destination. staff are friendly and helpful especially Theo and we loved the swimming pool.
But.... the place is definitely not maintained. Looks like no money is being spent on upkeep. Our chalet was laterally falling apart. Floor boards rotten and cracked and when you took a shower the water would run through the floor boards to the bottom of the chalet. And the balcony wood is either broken or rotten. If you sat on the toilet, the toilet would tilt as the floorboards under it was rotten. the kitchen barely had any utensils and cutlery in even though its seen as self catering. When we asked about it, we were told that people steal the things. Surely it must be replaced ? We had to buy things to use in the kitchen like plastic containers and glasses. Rather tell people to bring stuff for the kitchen and not list it as self catering. Aircon was also broken and we were given a fan that made so much noise we could not keep it on at night. We had a 3 year old with us and there were 2 wasp nests and a massive bee nest at our chalet. One on our balcony. we mentioned it and they just said its on their to do list and they did ask someone to come out. what if we were attacked by them ? also it seems as there we animosity between staff and the owners as there were constant arguing and everyone at the pool could hear it.
i would stay there again if its better maintained as the location is really nice.
I really hope the owners see this and start looking after their...
Read moreWe were a bunch of people who took quite a few chalets this weekend. There was no electricity. No hot water. Wasps that stung the kids at the play area. We were told that the generators runs for electricity only when we got there. . But they did not run enough for the fridges to keep things cold. I lost a whole value pack of lamb chops due to the electricity being off. During the day, my kids played music. The chalets next to us could not even hear the music, but we were told to put it softer.
I don't see why I need to pay so much money for a room that has no electricity or hot water, and I get told what I am not allowed to do constantly. Not worth it at all!!!!!!! I will never go back there or refer...
Read moreWe booked here at Grootgeluk for a week supporting local rugby event at school Very dissapointed we are woman having to drive very bad unsave road to camp at night only to arrive to a pitch dark place as electricity is off Have to hear about desputes with neighbours to excuse road closure as maps indicate and also about outstanding accounts for an excuse for electricity being off Chalets are fine staff friendly but CAN NOT be a 4rated star place if no electricity Seems on previous reviews electricity...
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