We booked using Bookings.com in March 2025 for a 1 night stay for 4 people on 26 July 2025 When we arrived at the Guesthouse on the 26th just after 2pm, nobody was there. We called the number on the board where a lady answered. Once we told her of our booking she laughed and asked if we are joking ?? She canceled her place on Bookings.com and did not seem to believe we booked with her. My husband send her a WhatsApp with the booking confirmation and she barely assisted in how we will get refunded. She then said she will cancel from her side, I have followed up on this with her but no luck.
Now we paid over R800 for a day of hell. My baby is 1 year old, myself and my husband and both my parents had to struggle to make a plan on where we would sleep. All of this with a small baby - you can imagine how terrifying this was. I am a stay at home mom, so financially we could not afford to pay for another place ontop of this.
Would not recommend...
   Read morePerfectly located just outside the hustle and bustle of the town. Close to the river. The rooms are exquisitely decorated. As for the hostess and the staff, they are very friendly and accommodating. The tranquility the establishment and the hostess provides is by...
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