It will take me a while to get over the money I wasted at this establishment. For the first time in my life I left without giving a tip and I didn't feel bad about it. In fact; I felt ripped off. I decided to go to Elegant guest house for dinner with my boyfriend and we only had an hour to spare. Upon arrival there was a guy at the reception area and before placing our order I asked him if the platter would take more than half an hour and he said 'No'.. I do need to mention that we arrived on a day where it was not crowded at all. There were only 3 guys by the slot machines and every other place was empty. We were the only guests sitting at the top. Drinks took too long to arrive, I actually had to go downstairs after over 15 minutes of waiting for my boyfriend's drink to arrive.. this was after mine arrived after a long time and him being told that they had no brandy after having waited for over 10 minutes. The service was horrible. 45 minutes down the line - our food had not arrived my boyfriend had to go downstairs to check if it was ever going to come and minutes later he came with a guy that felt the need to explain that our order took long because there is rump steak in it.. DO NOT WASTE YOUR TIME AND MONEY!!! Elegant guest house is a scam. I feel ripped off. The platter which costs R250 isn't even worth half of that amount. The lamb chops aren't there. I HAVE BEEN RIPPED OFF!! WORST SERVICE...
   Read moreI was pleasantly surprised with the service I received from Mbuso and Nomsa after reading a couple of reviews saying they were not very friendly. I guess it works both ways if you friendly you will receive great service. Admittedly I walked in with an attitude but as soon as I started discussing the issue it was all sorted out within a couple of minutes and we could continue with smiles on our faces. Thank you Mbuso and Nomsa. I would recommend this place to anybody that needs a night's accommodation before continuing on your journey. They made sure that my son's motorbike will be locked up safely with...
   Read moreAfter booking on line, and short of funds in my account, I proceed with paying over counter and I met hostile front desk guys. They were rude arrogant and you would be crazy to sleep there. They told me that Iwas penalized because I couldn't pay on line I had to pay 250 more from the...
   Read more