Gucci manor boutique — Hotel in Polokwane Local Municipality

Your staff is unprofessional. DHET official was booked in your hotel for 27 November 2024 however when he came in for a check - in, you told him that you had given his room to someone else since well he did not answer his phone. This is uncalled for since you had confirmed his booking yet you decided to cancel his booking. He had to drive back to Pretoria at night 23:00pm because of your unprofessional service.

I have to say that you are lying in your reply below. The fact that you fail to take accountability and make it seem as the guest's fault is unprofessional. You even reached out to him 5 days ago, wanting to know if he slept in your guest house, yet you say he arrived at 1 am. If this is how you run your business then close it. Mistakes happen, the problem is not being able to take...

As a sales rep I'm very familiar with sleeping out and I must say the stay at Gucci was extremely pleasant. There is definitely something special about this place and I would definitely recommend it to anyone considering staying there. The hosts were extremely welcoming and the decor and design is definitely something to behold, you really feel like Royalty staying there, not to mention the stunning garden and outside area. There is also more than enough parking as well, which I've seen being a problem at alot of guest houses I've stayed in. It's situated just outside of town and feels like a get away even if you're staying...

My husband and I just got married and we had to visit Plk for some reason and Gucci Manor Boutique became our unplanned honeymoon. Have no regrets. The hosts were so amazing & welcoming. Ray and his mom were amazing. ||Our honeymoon suit had a private outdoor Shower and jacuzzi. We even had the most beautiful bedroom setup 🥰|Another great thing is that they clean the rooms and make the bed for you. |Definitely visiting again, with family this time...