Protea Hotel Polokwane Landmark — Hotel in Polokwane Local Municipality

I'm having such a horrible experience here at Protea Hotel, Marriott, Polokwane. Its 23:25pm, My crew and I should be sleeping now but since we got here around 19:30pm there is an event and they have been making so much noise, screaming, clapping hands, etc. My room its just next to where there event is happening. And whats worse is that I asked the reception what time will the event end, so that i can wait for them to finish then be able to sleep and i was told 21:00pm, by 22:00pm they were still making noise, I spoke to the manager and all she could say is that she is sorry but this people asked for extra hours. I mean i chose Protea Hotel for peace of mind, tomorrow my crew and I have a shoot that we doing here in Polokwane and my crew and I are unable to sleep, we booked 3 rooms and all of them are next to where this event is happening and all we get is sorry. My crew have been coming to my room complaining to me. Is this how much Protea Hotel in Polokwane does not value us as clients, because i believe if we had to make such a noise they would kick us out. They dont deserve a star but i have to so that im able to post this and hope they show it on their website. I'm really dissapointed considering how excited i was coming here, I could have choosen any other place but i chose this one but I...

Hi, Generally the standard is kept emaculate and I'm still impressed except very little odds due to poor communication.

Shower tap has wrong directions of cold and hot water and I showered with cold water. No prior communication about this until I asked. I took it light that the hot water was depleted as they might had many customers.

In a dinning room, I selected menu but I was served with different items without consulting me. When I asked I was then told the other item was out of stock. If I didn't ask, what then? Lack of communication. It is not good to compromise my rights as customer to please the service provider with my money.

The bed side lamp's bulb waŕs off; I had books to read including my bible but illumination was inadequate. 3.1. Again if I didn't bring my bible along, I'd not read it before I sleep. Culturally, the Protea Hotels were keeping bibles at disposal for any interested client to go throw few verses before going to bed. Perhaps was only this room 142 of landmark Polokwane. Still they became aware when I complained about bulb which was out of order. I didn't raise a concern about a bible I had...

During our recent stopover at the Protea Hotel in Polokwane, we had a pleasant experience overall. Upon arrival, one of our rooms wasn't ready, but the staff was quick to assist us by moving us to another room without any hassle. The accommodations were comfortable, making our short stay enjoyable.

What truly set this hotel apart was the restaurant. We were fortunate to enjoy one of the best meals we've had in a long time. The food was simple yet outstanding! We indulged in a perfectly cooked beef schnitzel, the best carbonara we've ever tasted in the bacon pasta, along with fresh salads and delicious baked potatoes. Chef Papethi showcased her incredible talent, and we felt so grateful to have experienced her wonderful soul food during our journey.

Additionally, the service in the restaurant was exceptional. Ivy, our server, was incredibly friendly, helpful, and sweet, making our dining experience even more memorable.

Overall, the Protea Hotel in Polokwane is a lovely place for a short stay, especially if you...