Protea Hotel Umfolozi River — Hotel in uMfolozi Local Municipality

The room was nice and spacious. The rooms have no fridges and no safes. There is a sign in the bathroom warning guests not to drink the tap water, however the hotel only provide you with one small bottle of water in the room. I would expect at least one liter of water since you can not consume the tap water. The nearest town to buy water is 15km away from the hotel. The access road to the hotel is a gravel road. When you arrive at night you might think you are lost because there are no information boards once you left the highway. The breakfast was not buffet, however you can order everything on the menu. The portions was also big. The cappuccino was made of cappuccino sachets and not freshly made. The cappuccino still had granules in which did not dissolve properly. Otherwise the staff was friendly and helpful and I had a well rested sleep. Although the hotel is located close to the highway, I did not hear any noises from...

I just had what was laughingly called a-la-cart dishes. Don’t bother. The line catch fish of the day I think comes in precooked and their reheating dries it out to something unrecognisable from what is described on the menu. The whole dish was a bit rubbish and not worth R200. Ordered a sweet from a-la-Cart and he just got something of the menu nothing like the menu item and asked if he could charge it as the a-la-Cart item. Er, no. So basically I got food that was no better that the dried out food in the buffet, and got charged more for it while not getting the option to go back and get something else that might be a bit better. No manager to be seen to answer my criticism. Don’t kid yourself Protea. This isn’t a proper...

The hotel layout is nice for the area it is in. Its modern and fresh. You have to move your own luggage down ramps and stairs to get to the room. It is a far walk if your room is close to the pool. The pool itself is fantastic and generally warm. Pool towels are provided. There is no clean drinking water at the hotel and sometimes the water is discoloured. There are no fridges in the room. There are no Braai facilities and you are forced to eat the hotel food which is extremely over priced and not that tasty. No mosquito nets and no deep cleaning to get rid of the spiders. Bats and rates in...