Hotel Boutique Real Casona de las Amas — Hotel in Azofra

The hotel is very nice and well appointed. The rooms are comfortable and the accommodation is good. The breakfast room and bar area is pleasant with comfortable seating. There is an outdoor pool and a terrace with tables and chairs and a gazebo area for shaded seating. Breakfast was good and there was a good choice of food. The main downside is that the small town of Azofra itself is not particularly attractive but it is an agricultural area and the town reflects this. The relatively poor nature of the town is no way reflected in the high standard of the hotel - which is very good. The other downside is that the hotel has no restaurant and you will have to drive some miles for an evening meal. There is a cafe in the town but it is poor and the service was less than friendly. Based on our experience I could not recommend the cafe in the town! It would be good if the hotel offered a few simple snacks (nuts, crisps, chocolate or similar) from the bar. If it had done we would have spent the odd evening in the bar rather than driving to source food. The hotel has a small private car park and as long as you have a car it's in a wonderful location to explore the wider Rioja region - well worth exploring. Our room did not have air conditioning although I'm not sure if this applies to all rooms. A fan was provided although given the time of year it wasn't a problem. The staff were friendly, well informed and very helpful. Overall a very nice hotel in a...

The hotel is very nice and well appointed. The rooms are comfortable and the accommodation is good. The breakfast room and bar area is pleasant with comfortable seating. There is an outdoor pool and a terrace with tables and chairs and a gazebo area for shaded seating. Breakfast was good and there was a good choice of food. The main downside is that the small town of Azofra itself is not particularly attractive but it is an agricultural area and the town reflects this. The relatively poor nature of the town is no way reflected in the high standard of the hotel - which is very good. The other downside is that the hotel has no restaurant and you will have to drive some miles for an evening meal. There is a cafe in the town but it is poor and the service was less than friendly. Based on our experience I could not recommend the cafe in the town! It would be good if the hotel offered a few simple snacks (nuts, crisps, chocolate or similar) from the bar. If it had done we would have spent the odd evening in the bar rather than driving to source food. The hotel has a small private car park and as long as you have a car it's in a wonderful location to explore the wider Rioja region - well worth exploring. Our room did not have air conditioning although I'm not sure if this applies to all rooms. A fan was provided although given the time of year it wasn't a problem. The staff were friendly, well informed and very helpful. Overall a very nice hotel in a...

We didn't stay in this hotel so this is not a review of the hotel. Only a review of experience of dealing with the hotel. We made a booking in error for the wrong date. 238 Euros for 2 rooms. The booking was made 18.45pm on Saturday night and mistakenly booked for that same evening, evening, instead of our planned trip In July. Absolutely my mistake. On realising our error I contacted the hotel the next day when explaining I had made an error with the booking date and asked if they could carry our original booking over to July. This was refused. I then asked for some credit towards the July booking to ease the pain, and was told 100% not as the booking was in their non cancellable period and they have lost the room revenue {I doubt this very much as we booked so late}. I doubt few people book at 18.45pm to stay the same night in March. Anyway my loss for now but their loss in future as we won't be staying or eating in July as planned. The rooms in July are over 200 Euros each and we would have booked 2 rooms and also had dinner and drinks etc so maybe 600-700 Euros at least. Such a short sighted view of things so very disappointed with the attitude from their...