TAIGA Delta de l'Ebre — Hotel in l'Ampolla

Be aware if you book (or think you book) an ACSI-rate pitch! Contacted TAIGA Delta de l'Ebre by email Sunday night and asked for a vacant ACSI pitch. Got an answer by email from Pili, Monday morning, telling us we could “just come” Replied to that during the day and informed them that we would arrive between 1800 and 1900.

So.. We arrives at 1830. (Drove 300km, passed 3 other campsites that we had turned down..) And the girl in the reception can tell us that they have “no more vacant ACSI pitches” But – we had confirmation by email? And you didn’t tell us that we would have to book to secure an ACSI-rate ? And by the way; didn’t our email communication count as “booking” ? Maybe you should charge us the ACSI rate anyway, since this is sort of your fault?

Nope! Didn’t matter! We had to pay near double rate, for a pitch that is ALMOST IDENTICAL to their “ACSI pitches” The next day (We booked 2 nights, and got the ACSI rate for day #2) we had to move(!) Move 10 meters, to an ACSI pitch, again Almost IDENTICAL to our “old” pitch.

But to the review: (0-10) Customer service: Obviously: 0 Toilet facilities: 7 (Clean-ish, but irritating showers) Pitches: 5 (ok-ish, sand / gravel) Minimarket: 5 (Small but have most essentials.) Pools: 7 (Looks nice, haven’t been there yet, to busy moving and being irritated ;-) ) Guests: (Strange mix...

Be aware if you book (or think you book) an ACSI-rate pitch!|Contacted TAIGA Delta de l'Ebre by email Sunday night and asked for a vacant ACSI pitch.|Got an answer by email Monday morning, telling us we could “just come”|Replied to that during the day and informed them that we would arrive between 1800 and 1900.||So.. We arrives at 1830.|(Drove 300km, passed 3 other campsites that we had turned down..)|And the girl in the reception can tell us that they have “no more vacant ACSI pitches”|But – we had confirmation by email?|And you didn’t tell us that we would have to book to secure an ACSI-rate ?|And by the way; didn’t our email communication count as “booking” ?|Maybe you should charge us the ACSI rate anyway, since this is sort of your fault?||Nope!|Didn’t matter!|We had to pay near double rate, for a pitch that is ALMOST IDENTICAL to their “ACSI pitches”|The next day (We booked 2 nights, and got the ACSI rate for day #2) we had to move(!)|Move 10 meters, to an ACSI pitch, again Almost IDENTICAL to our “old” pitch.||But to the review: (0-10)|Customer service: Obviously: 0|Toilet facilities: 7 (Clean-ish, but irritating showers)|Pitches: 5 (ok-ish, sand / gravel)|Minimarket: 5 (Small but have most essentials.)|Pools: 7 (Looks nice, haven’t been there yet, been too busy moving and being irritated ;-) )|Guests: (Strange mix...

Horrible place, the worst camping I have been in.

We called in the morning to reserve a parcel for the night, to sleep with our tents. The receptionist told us that they have a parcel available but there's no electricity. What they forgot to mention is that it's near a night club that blasts music at maximum all night long. Try to sleep after a long day while listening to Danza Kuduro at 120 decibels!

The fact that music was playing loud from the club encouraged other guests to start their own mini parties with loud music inside the camping. Now it's past midnight, I was hoping to get some rest after a full day, but instead I am writing this review in hope that it may help someone else avoid a situation like this. My only hope to get some sleeping is the curfew imposed by the Catalan government which should come in force soon.

Later edit: Even after the music from the club stopped - due to the curfew - some guests started their own party. There's no mandatory quiet time or at least it's not enforced in any way.

Again, worst camping I ever been in. No respect for their guests that...