Les Cabanes de l'Oller del Mas — Hotel in Manresa

Incredible Letdown and Frustrating Stay||As a family currently on an 8-week European adventure—with 1.5-year-old twins in tow—we’ve stayed at some truly exceptional boutique, luxury, and five-star properties across Europe. Oller del Mas Cabanes, unfortunately, was an incredible letdown and one of the most frustrating stays of our trip.||If you’re coming here expecting a boutique or luxury experience, you will be sorely disappointed. The service was minimal to non-existent. Each day we had to call and request two extra towels just to bathe our babies—why not simply place four in the room knowing a family is staying? At breakfast, a staff member said, “We normally have the table set, but we didn’t know you had twin babies.” That kind of oversight would be understandable once, but nothing changed the next day.||One of the most frustrating aspects was being charged over $150 for three nights just to have baby cribs in our room. We could have purchased cribs outright for that price. To make matters worse, the cleaning staff didn’t even change the crib sheets or make up the cribs during our stay, which made the charge feel completely unjustified. At some of the top five-star hotels we’ve stayed at during this trip, cribs were either complimentary or carried only a minimal charge. This just felt like a way to take advantage of guests traveling with children.||It also became clear that most of the property’s focus was on tours, tastings, and outside income from local visitors—not on the actual guests paying to stay overnight. The grounds were consistently crowded with day visitors, which we hadn’t anticipated. We were even unable to get a dinner reservation on one of the nights because it was fully booked with locals, not overnight guests. That was extremely frustrating and made us feel like an afterthought rather than valued guests.||The lack of communication and basic hospitality was a theme throughout. We didn’t even realize lunch was served on-site until our second-to-last day. A $30 charge for room service felt excessive given the absence of actual service. One evening, we requested ice and glasses and were told the front desk was off duty and to contact the restaurant. The restaurant had no idea what we were talking about. We never received anything. My husband even walked down to reception, and they still just said “no.”||There were no thoughtful touches, no sense of genuine care, and certainly nothing that reflects the boutique/luxury experience this property presents itself as offering. If your goal is simply to be in a quiet, rural location, then the setting may suit you—but in terms of comfort, service, and professionalism, this felt more like a 3-star...

Incredible Letdown and Frustrating Stay

As a family currently on an 8-week European adventure—with 1.5-year-old twins in tow—we’ve stayed at some truly exceptional boutique, luxury, and five-star properties across Europe. Oller del Mas Cabanes, unfortunately, was an incredible letdown and one of the most frustrating stays of our trip.

If you’re coming here expecting a boutique or luxury experience, you will be sorely disappointed. The service was minimal to non-existent. Each day we had to call and request two extra towels just to bathe our babies—why not simply place four in the room knowing a family is staying? At breakfast, a staff member said, “We normally have the table set, but we didn’t know you had twin babies.” That kind of oversight would be understandable once, but nothing changed the next day.

One of the most frustrating aspects was being charged over $150 for three nights just to have baby cribs in our room. We could have purchased cribs outright for that price. To make matters worse, the cleaning staff didn’t even change the crib sheets or make up the cribs during our stay, which made the charge feel completely unjustified. At some of the top five-star hotels we’ve stayed at during this trip, cribs were either complimentary or carried only a minimal charge. This just felt like a way to take advantage of guests traveling with children.

It also became clear that most of the property’s focus was on tours, tastings, and outside income from local visitors—not on the actual guests paying to stay overnight. The grounds were consistently crowded with day visitors, which we hadn’t anticipated. We were even unable to get a dinner reservation on one of the nights because it was fully booked with locals, not overnight guests. That was extremely frustrating and made us feel like an afterthought rather than valued guests.

The lack of communication and basic hospitality was a theme throughout. We didn’t even realize lunch was served on-site until our second-to-last day. A $30 charge for room service felt excessive given the absence of actual service. One evening, we requested ice and glasses and were told the front desk was off duty and to contact the restaurant. The restaurant had no idea what we were talking about. We never received anything. My husband even walked down to reception, and they still just said “no.”

There were no thoughtful touches, no sense of genuine care, and certainly nothing that reflects the boutique/luxury experience this property presents itself as offering. If your goal is simply to be in a quiet, rural location, then the setting may suit you—but in terms of comfort, service, and professionalism, this felt more like a 3-star...

Our stay at Les Cabanes de I’Oller del Mas in June was nothing short of magical. From the moment we arrived at this hidden gem, we knew we were in for a unique and unforgettable experience. Little did we expect our two boys, aged 10 and 8, would fall in love with this place as much as we did, making our family getaway even more special.

The property far exceeded our expectations, and the entire team working here proved to be exceptionally thoughtful and helpful throughout our stay. Even after we checked out and realized we had left some of the kids’ clothes behind, Marina from the front desk swiftly came to our rescue. She connected us with Pau, one of their employees, who generously offered to deliver the forgotten items to our new hotel in downtown Barcelona. Such dedication to guest service left a lasting impression on us.

The other staff members at the front desk, including Salvador, Julia, and Martina, were equally wonderful, making us feel welcomed and valued from the moment we stepped foot on the property. Their warm hospitality added an extra layer of comfort to our stay.

Frank, the owner of this picturesque winery, deserves commendation for his impeccable taste in architecture and design. The cabins were a true testament to his vision, blending seamlessly with the natural beauty of the surroundings. We marveled at the attention to detail in each cabin, providing us with both modern comforts and a genuine connection to nature.

Now, let’s talk about the restaurant Bages 964. James, the manager, was simply awesome. The food was nothing short of Michelin class, and the use of fresh, locally-sourced ingredients was evident in every dish. Paired with the exceptional wines from their own winery, each meal became a culinary journey that we savored with delight.

One more unforgettable experience during our stay was the serendipitous encounter with the equestrian’s owner, Audrey, and her beautiful and kind daughters. Although horse riding wasn’t available on that particular day, Audrey generously took the time to give us a special tour. Her passion for horses was palpable as she introduced us to their impressive competition level horses and share a wealth of knowledge on horse nutrition, daily care, and training.

Our children were absolutely thrilled when Audrey allowed them to sit on the horses and even feed them some treats. Their faces lit up with excitement as they interacted with these majestic creatures up close. It was heartwarming experience to witness our kids’ newfound appreciation and fascination for these gentle animals.

We are grateful for these unforgettable moments during our stay and hopefully we can come back for another...