Travelling to the cricket, alone, I searched for 5 days for a hotel with a swimming pool, television (in room) and mini bar. The Hotel Thai Lanka offered all, so I booked in for 8 nights.||On arrival I found my room had no tv or mini bar. When questioned on it, the reception staff said not all rooms have tv but that would arrange for a fridge. Its Asia, I kind of expected that reply from the budget end market. The room was large, lots of furniture. It was clean. Bed huge. Fan worked. Basic but adequate. My shower didn't work and I complained about it. The reception told me they would sort it, which they did by moving me into another room.||The pool is nice. I've read reports of slime etc, far from it in Nov 18. It is clean, cool and over 6ft deep at one end. Small but that's normal in these areas.||Breakfast? Juice, tea or coffee. Fruit or pancake, toast and Jam, followed by fried eggs and sausage or omelette. Yes it's limited in choice, but again i find that standard in this part of the world, at this price.||Staff? You could not ask for anything else from them. To a person, they are superb. Nothing is too much bother for them.||In reply to other complaints I've read online. It is not a 10 minute walk to the main street. If you go out the hotel and turn left, it is 3 minutes maximum. If you turn right, it is 100 meters at maximum. ||Cockroaches and or Ants. You are in a jungle country. They live here, expect to see them.||Poor selection of breakfast. Don't buy budget and expect luxury.||Overall, I decided to move out and into a luxury hotel after 3 nights. Not because it was that bad, merely because I could afford to and wanted a tv as I was travelling alone.||Would I recommend this place? ||Low end market traveller - Definitley.||High expectation - No.||The Finish owner needs to listen to his guests and give them what they ordered.||To all the staff at TL, Thank You, you...
Read moreThis is no longer what could be described as a hotel. The rooms are thick with dust that is moved around via the fan &/or AC which inturn actually caused breathing problems. This place looks quaint & inviting on the various booking platforms, however these photos are a sham. This place is nothing like the photos & any reviews that are positive in nature must be false. I tested the wifi - Down 0.7 Up 0.08. Now, that's not usable in anyway. The kitchen does operate as a restaurant & when looking for the manager observed a rat jump off dirty pots. There is fridges in some rooms, but not ours even after request & agreement. No TV. Power cables hanging out of the room. No room cleaning. Our bottom sheet split due to being so thin & worn. There are gaps in door ways & windows that allowed mosquitoes in at will & we were bitten head to foot. The toilet flashed sometimes, but when it didn't after use it was a major problem. To be honest, l haven't mentioned all the things wrong with just the basics of this place bc it would just take too long. Be warned, the photos are doctor or from many years ago & any positive reviews are false without question. This place should really be investigated by the health authorities of Sri Lanka. Don't put yourself through this highly negative experience, it...
Read moreOn arrival friday afternoon (Jan. 27) they had no trace of our booking through Hotels.com. They insisted the booking was not registred, but they har reservations done through Expedia, but not in our name. They insisted we had to wait for the hotel manager, who was likely to turn up in about 30 minutes. Eventually they found our booking, but insisted it was not prepaid, and thay breakfast was not included, even after we showed the booking confirmation. Manager Mr. sudath Aranatilaka, was utter rude. Refused to speak with us. Did hide away in the office leaving the receptionist, who did all he could to help us, to deal with all problems: Dirty bathroom, even dirty after cleaning. Flees and other insects in bathroom, no working wifi, flat screen-TV in room, but without socket to fit in the wall socket. Construction work started at 7.30 on sunday morning (Jan.29). Saturday night (Jan.28) staff had a party in flat next to our and finished at 1.30 in the morning. Construcktion work outside window in flat so we had to keep the curtains drawn at all times. The room facilities should include coffee making facilities, but only 2 cups in the room. We also had to ask for glasses. No ice...
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