I stayed at Villa Indisch in December 2014 as part of an eight-person group, and the experience was utterly terrific. The villa itself is amazing (see photos), and the beach and pool are amazing. But the real reason was the staff: these dedicated, fun, smart, detail-oriented people made our week at Villa Indisch far better than we had anticipated.||||First, the food: the in-house chef, Ajit, cooks up anything you'd like. His Sri Lankan food is authentic and delicious, but he's well-educated and has worked at hotels abroad, and knows how to make almost anything happen. He cooked us a traditional Sri Lankan breakfast one day, then scrambled eggs and bacon the next. Grilled lobster outside on the lawn for dinner. He whipped up homemade ice cream, and learned our favorite dishes so he could supply them regularly during the week. Every time we ate offsite, we regretted it: why didn't we just get Ajit to make us lunch? He's awesome, and his crew in the kitchen were accommodating and talented.||||I also can't speak highly enough of the crew in the Villa. Our stewards, Sangheet and Dedunu, tended to our every needs. Ice-cold rosé delivered poolside on a hot afternoon. Laundry whisked away and returned. Accompanied bike rides to the nearby tea plantation. And we loved that they were not wallflowers: we really got to know them, and got to have fun cultural moments, trading jokes and language tricks, seeing the personalities behind the uniforms. When they see you tipsy at night and help you to your room, and then tend to your morning-after ailments with coffee and a greasy breakfast, there's not much to hide behind. They laugh with you. You're on vacation.||||The rooms are impeccably clean, thoroughly swept and reset every morning when you're by the pool. There are plenty of flying and crawling critters around in the humid tropical heat, but we had zero in our bedroom. A nicely-done mosquito net around every bed helps keep the inevitable bloodsuckers at bay while you sleep.||||The pool is gorgeous. The beach is gorgeous. The villa decor is gorgeous.||||I generally tire of a place after a week, but on my eighth and final day at Villa Indisch, I wanted to stay another week. Or two. I asked the head steward, Sanjeewa, about their annual rates. In his characteristic dry humor, he responded with a wry smile, "Yes, sir, I will check with my management and inquire about a discount."||||I could tell a dozen stories, but I'll stop. I don't usually get this effusive in a review as it is. Villa Indisch is great for groups who want to chill by the pool. It's also well equipped for families with kids (outdoor play areas, and the staff will tend to the...
Read moreFirstly, this is a villa, not a hotel. In fact, it's probably one of the most beautiful and luxurious villas in the South, it's impeccably decorated with lots of attention to detail. It's pricey but there's an army of staff on hand and they'll go out and get you ice, coconuts - anything you need. ||||Unfortunately, we had approx $100 (10,000 LKR) go missing from a wallet that was in a bag. I can only guess that the person who took it knew what they were doing because they didn't all the money as that would've tipped us off immediately. In fact, I would've second guessed how much I had in the wallet had I not come straight from the ATM. ||||I liked that they only charged us for groceries, but we had the same problem as another reviewer, they charged us for food we didn't ask for or consume, and for whole bottles of jam when we would've only had one serve. They also charged us a per day shopping fee to go and get the groceries. Wi-fi didn't work either. ||||The property is beautiful and the staff are attentive, but for $1000-$2000 per night, you'd not only expect good service, but a certain level of trust i.e. that money doesn't go missing from a bag in your room, and that they get a bit better at...
Read moreWent there with two families, excluding myself and I must say the staff are really amazing - very attention and friendly but a tad too quick in keeping away stuff at times. I would have a half drunk glass of whiskey at my table and after I come back from the ladies, it would be gone.||||The stay there was good, with the unfortunate issue of the daily thunderstorm but for the price we are paying, I am amazed that the internet doesn't work on the second floor.||||Also, it is most unfortuntate we miss the previous review but with at least two meals, there would be desserts given to us without asking if we wanted them. In the end, they charged us for desserts per pax and for other stuff like a whole bottle of sesame oil etc. They give us fruits everyday without asking if we wanted them and charge us all for the fruits though not all of us had fruits.||||We didn't mind paying but at least prepare us for it or give us the option of having or not having it. We were told that it is all meals inclusive but just as I expected and warned my partner when we first arrived, it was too...
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