I need to mention beforehand, foreigners are really having difficulties in making a room reservation. Though I and my wife were attracted to this hotel months ago, we got no method to make instant reservation for a tight time slot. We were asked to make reservation by phone instead. Well, it didn't make sense. And we therefore opted for another one.||||This time, we eventually made it by booking a room via travel agency. We were so glad that dinner was included as part of the package.||||We were pleased with all the things encountered after checking until we discovered we were served with a very special menu with a "great" choice, three options. But the other customers, I guess those booked directly with the hotel.||||We did pay a fair amount of money for the room, why the hotel had to classify their customers into different gradings? Being a customer, we were totally disappointed with the arrogant arrangement. We just felt we were the underprivileged.||||That's not all. They serve us disrespectfully for ignoring our call for the not-coming "wonderful meals". It was nearly half an hour later already. The waitress only claimed the food was being prepared.||||Ten more minutes later, we couldn't wait any longer and approached a middle-aged gentleman who seemed to be the manager. He didn't give me any spontaneous reply at all. But 20 minutes later, i.e. 50 minutes after we made an order, the food came. Clearly, we got no appetite any longer. We just left the food untouched.||||The seem-to-be manager did apologize when he saw us leaving, and claim that he order the kitchen to make the food right away after i've approached him. It seemed like I was the one to be responsible for the incident, let alone the ignorance of the waitress had shown me.||||Absurdly, those more privileged customers who arrived later than us, had finished their meals and even left before our "big...
Read moreI need to mention beforehand, foreigners are really having difficulties in making a room reservation. Though I and my wife were attracted to this hotel months ago, we got no method to make instant reservation for a tight time slot. We were asked to make reservation by phone instead. Well, it didn't make sense. And we therefore opted for another one.
This time, we eventually made it by booking a room via travel agency. We were so glad that dinner was included as part of the package.
We were pleased with all the things encountered after checking until we discovered we were served with a very special menu with a "great" choice, three options. But the other customers, I guess those booked directly with the hotel.
We did pay a fair amount of money for the room, why the hotel had to classify their customers into different gradings? Being a customer, we were totally disappointed with the arrogant arrangement. We just felt we were the underprivileged.
That's not all. They serve us disrespectfully for ignoring our call for the not-coming "wonderful meals". It was nearly half an hour later already. The waitress only claimed the food was being prepared.
Ten more minutes later, we couldn't wait any longer and approached a middle-aged gentleman who seemed to be the manager. He didn't give me any spontaneous reply at all. But 20 minutes later, i.e. 50 minutes after we made an order, the food came. Clearly, we got no appetite any longer. We just left the food untouched.
The seem-to-be manager did apologize when he saw us leaving, and claim that he order the kitchen to make the food right away after i've approached him. It seemed like I was the one to be responsible for the incident, let alone the ignorance of the waitress had shown me.
Absurdly, those more privileged customers who arrived later than us, had finished their meals and even left before our "big...
Read moreI love this onsen hotel in Kaohsiung. A group of 5 of us stayed in for 3 days 2 nights. The Hong Kong staff, the male manager, and the night male staff were very nice, kind, friendly, and helpful to us during our stay. They are very polite and do give their client the best of them.
I stayed there for 3 days, I did 3 times per day of the onsen in the hotel, including the low 18-degree , 28-degree, and 42-degree temperature. It healed my eczema!! I will really recommend whoever will go to Kaohsiung to stay here. (I asked for premittion to take the photos while there are no one in the onsen. Usually electronic equipment isn't allowed in the area.)
The room is spacious as we booked a room about 1600sq fit. It has a massive indoor bath tub with fresh onsen tap.
BUT few things to aware:
1, You must rent a car to get their, there is nothing surrounding the hotel. Calling taxi every time isn't very worth for a short journey. Isn't cheap at all while you are trying to catch a meal and the taxi actually cost much more than your food for 5.
2, Never sing Karaoke there. Their music was too old. Lots of choice, but all of it are old songs. ( we rent for 2 hours, but regret it for the price for the song options), and the room is a bit smelly.
3, Don't try to have afternoon tea there. The portion is too small. We had afternoon tea there, 500twd for a set. Included 2 mouthful of spigatti and 4 dimsum with a coffee. It can't even fill up your stomach when you...
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