Joyfultel Hotel — Hotel in Taoyuan City

This is an overdue review. If I was able to give this place a 6 stars, I would. :) I highly recommend this hotel. My stay was from 3/12/2021 to 3/27/2021.

During this Covid-19 difficult time, this hotel really makes my journey back home much easier. Due to Taiwan government policy, many of us from oversea who need to go back to Taiwan, we will need to stay 15 days in one room. During my search for the quarantine hotel, I needed a hotel that can make me feel like home. I need a place where it's clean, big enough, decent food services, if there is a balcony, and that will be a cherry on top. This hotel not only checks all the boxes, but they did far and beyond.

1. Location: Close to TaoYuan Int'l airport, it's a short taxi ride to the hotel. For people arrive from a long trip, this is a bonus. Shorter commute.
2. Cleanliness: The hotel is fairly new, so everything still looks modern, bright and airy.
3. Food: This is incredible. 15 days in the hotel, and they needed to bring 3 meals a day. This was 45 different meals! From the selections of their local food, you can feel their detail considerations. They provided variety of different food, all super tasting and amazingly I didn't see repeat! They wanted customers to taste what Taiwanese food can offer, but at the same time they added different country cuisines as well, like Italian, American, Japanese, etc. During one weekend, they even provided a free bubble tea for all guests. What?! Did they need to do this? No. But this small gesture showed how much they cared about their guests, and they want to showcase genuine Taiwanese drink to our foreign guests too. Incredible services! I didn't get to use Food Panda or UberEat during my stay. This should give people hints how good their food is! :)
4. Services: This is another area that I will always come back to this hotel regardless pandemic or not. Before my stay, I emailed the customer service, I exercised daily and a Yoga mat would great for 15 days stay. Guess what? I didn't just get a Yoga mat, in addition to yoga mat, upon my arrival I saw a elliptical machine inside my room. What?! What's far and beyond customer services? This is it! I am truly blown away by this. With all the great food, the elliptical machine comes very handy. :P This should also give future customers how roomy the space is. With a big exercise machine in the room, you still have plenty of space to roam around.

There are some other very considerate services. such as my working schedule was very different from the Taiwan local time. I told the front desk, I still worked USA time zone, so this meant I slept during the days. When I checked out, I noticed a sweet little note posted on my door bell in Chinese. "No knocking, not ring door bell". So cute, right? They wanted me to have a uninterrupted sleep during days. Also, I requested the front desk to buy a couple medicines, they were just so nice and delivered these to me within minutes.

Conclusion: If you need to stay in the same place for 15 days, you need to make sure you feel comfortable, not stressed, eating healthy, get enough water and exercises, have room to walk around, and even a balcony to sit and enjoy outside air. There is no place like Joyful Hotel Taoyuan. This place made my 15 days went by so fast, and I even missed my quarantine time. LOL

Note to Manager: Jason, thanks for taking care of your guests with warm hearts. I feel your teams considerations and focus to details. And thank you for listening to our feedback. If I go back to Taiwan, during Covid time to after Covid time, I will always...

非常好的飯店！服務極好！空間很大、有陽台，衛浴、床鋪、沙發都很舒適，備品足，插座很多。有書桌可以辦公，網路有無線也有有線，可以租運動器材。餐點每餐都不一樣，沒有重複，也可以自己叫外送。居家隔離15天住得很舒服！ This hotel has the most attentive staff I ever encountered. They all think of what a customer may need ahead of you.

Before I booked this hotel, I have already had pleasant and efficient communication with them. They always responded me in most timely manner, that I most forgot the time difference. Since I was not allowed to leave the hotel (by law I have to quarantine for 15 days when I enter the country), they offered meal plan and workout equipments for rental, such as yoga mat and ellipticals. I didn't rent any of those, but I think it's a great idea! As a person who's gonna stuck in a room for 15 days, the fact that they have a real balcony was great for me as well! They got me a big room and helped me put the two twin beds together before I even asked them to do that for me.

When I checked in, they asked me if I want a bite. Even it was way past dinner time, they went out their way to get me a quick snack, with fruit and juice.

I had heard good things about their meal plan before I booked this hotel. I have to say I have been looking forward every meal delivery. Upon check-in, they asked me for any dietary restriction and preference. They even asked me if I prefer coffee to tea for breakfast. So far, all the meals I received were wonderful and in decent amount. They even gave me a questionnaire regarding the meals to make sure the food matches our expectations. They also told me I can contact them if I want certain changes for food. If you wanted extra food delivery via Ubereat or Food Panda, they also delivered the food to your room right away.

I love that they prepared some detergent and dish soap for my 15 day long stay. Also, they prepared some utensils for me that I don't have to use disposals every day. A big plus! An electronic water kettle is available as well. Convenient to make hot tea. Hard wood floor, no carpet, big TV, a small fridge, nice loveseat sofa, cozy comforter. Lots of plugs for our increasing electronic devices. Smoke free. A real desk and chair for work. They have wifi connection, and yet they informed me how to access the ethernet cord in case I need a faster service for online meetings. Again they have already pre-planed 3 steps ahead of me.

This is the most vacation-like 15 day quarantine I can imagine. I can work, yoga, read, and relax. If you need to quarantine in northern Taiwan, definitely try to book this one. I would love to come back here again after this crazy pandemic. Wonderful hotel...

Well, I am on currently on my last three days of quarantine in this hotel. What can I say? Staying in a room for 14 days is never particularly pleasant, but this hotel actually makes it enjoyable, a downright breeze. Very helpful, friendly and understanding staff. Useful quarantine utensils. Spacious, quiet rooms with modern and sensible design and a balcony if you need some fresh air. Mine had the probably best view of the stunning koi and lotus pond garden you can get. Oh, and you also have option of borrowing smaller or renting larger fitness equipment - which you will really need, because the three (sometimes four!) delicious & richly varied meals a day you are going to get will make you forget all about life on the outside (what is a so-called "beach"? and what would I need a "beach body" for???). Those superbly tasty meals will really sneak up on you if you are not careful. Don't come here if you are on a diet and have no self-control! Your opponent will be tasty and numerous and I happily lost those matchups all three times a day. That is probably my biggest gripe, I had to ask to replace one of the meals with salad or fruit to not end up looking like a tasty dumpling myself, hahaha (which of course was not a problem). And then I was sad that I lost out on one of the tasty suprise meals.

Ok, one a more serious note of criticism, the only real issue I had was that the internet connection was occasionally a bit spotty in terms of speed. Even then, definitely enough for e-mails or chatting, but in the evening, e.g. YouTube occasionally had issues. But a hotel full of bored people browsing the internet will probably be enough to overload any reasonable connection. Maybe it was also simply a temporary problem with their uplink.

In any case: I give ★★★★★ would gain pounds at again

For those too busy to read:

+++ Spacious rooms +++ Balcony +++ Pleasant interior design +++ Delicious food with good variety +++ Fitness equiment +++ Helpful staff +++ Adapter wall sockets (no need for your own power adapter) +++ dishsoap, laundry soap, sponge, cutlery, chopsticks, plate & bowl provided (+++) Beautiful view if you get my room :) (-) Occasionally spotty...