Mawemawe Manyara Lodge — Hotel in Arusha

We were impressed by the beautiful setting and comfortable room during our three-night stay. The dining options offered some excellent dishes, especially vegetable soups and mixed vegetable side dishes. However, it was disappointing that we didn't feel warmly welcomed overall, and our small requests often led to awkward moments. It seemed that for the senior staff, guests' needs were not always given the attention they deserved (I would give 3.5 stars). The Masai and junior staff were ALWAYS friendly - happy souls.

There were a few downsides that we experienced during our stay:

We received the wrong food in our lunch boxes on both days after the game safari, which resulted in us having to find an alternative lunch option.

Although the side dishes at breakfast were tasty, the portion size was reduced. I particularly enjoyed the vegetable mix and mushroom options.

The condition of the bed was deplorable, and we had to request a mattress change on our last night.

While we observed a lovely traditional singing and dancing send-off for other guests during checkout, this gesture wasn't extended to us.

Additionally, we were surprised by an extra $12 charge for the laundry service which was then rectified.

We checked in a day earlier, agreeing on the price for that night while on our way to Mawe mawe lodge; however, at checkout, we were asked to pay a difference for that night. Again, awkward moments.

We hope this feedback can help improve the overall guest experience at the...

We were impressed by the beautiful setting and comfortable room during our three-night stay. The dining options offered some excellent dishes, especially vegetable soups and mixed vegetable side dishes. However, it was disappointing that we didn't feel warmly welcomed overall, and our small requests often led to awkward moments. It seemed that for the senior staff, guests' needs were not always given the attention they deserved (I would give 3.5 stars).|The Masai and junior staff were ALWAYS friendly - happy souls.|There were a few downsides that we experienced during our stay:|1. We received the wrong food in our lunch boxes on both days after the game safari, which resulted in us having to find an alternative lunch option.|2. Although the side dishes at breakfast were tasty, the portion size was reduced. I particularly enjoyed the vegetable mix and mushroom options.|3. The condition of the bed was deplorable, and we had to request a mattress change on our last night.|4. While we observed a lovely traditional singing and dancing send-off for other guests during checkout, this gesture wasn't extended to us.|5. Additionally, we were surprised by an extra $12 charge for the laundry service which was then rectified.|6. We checked in a day earlier, agreeing on the price for that night while on our way to Mawe mawe lodge; however, at checkout, we were asked to pay a difference for that night. Again, awkward moments.|We hope this feedback can help improve the overall guest experience at the...

We were impressed by the beautiful setting and comfortable room during our three-night stay. The dining options offered some excellent dishes, especially vegetable soups and mixed vegetable side dishes. However, it was disappointing that we didn't feel warmly welcomed overall, and our small requests often led to awkward moments. It seemed that for the senior staff, guests' needs were not always given the attention they deserved (I would give 3.5 stars).|The Masai and junior staff were ALWAYS friendly - happy souls.|There were a few downsides that we experienced during our stay:|1. We received the wrong food in our lunch boxes on both days after the game safari, which resulted in us having to find an alternative lunch option.|2. Although the side dishes at breakfast were tasty, the portion size was reduced. I particularly enjoyed the vegetable mix and mushroom options.|3. The condition of the bed was deplorable, and we had to request a mattress change on our last night.|4. While we observed a lovely traditional singing and dancing send-off for other guests during checkout, this gesture wasn't extended to us.|5. Additionally, we were surprised by an extra $12 charge for the laundry service which was then rectified.|6. We checked in a day earlier, agreeing on the price for that night while on our way to Mawe mawe lodge; however, at checkout, we were asked to pay a difference for that night. Again, awkward moments.|We hope this feedback can help improve the overall guest experience at the...