Mambo View Point Eco Lodge — Hotel in Tanga Region

I am not biased so Owner's comment below is baseless! I went with few friends and stayed at another place nearby called Uvi house and I am not friend with the Uvi house nor my friends. It was a girls only trip organised via an NGO from Dar. Yes we built connections with each other from the trip and the uvi house owner as we spent few days together. We were exploring village in our spare time and stumbled at Mambo view point. It surely looks beautiful and on highest point. We wanted to revisit these beautiful mountains with other set of friends so went to check for accomodation inquiry. Firstly, no one was at front reception and didn't let us go in to the second reception in their restaurant area. We asked for the accommodation charges and also if we could have a drink and some food at their restaurant while we climbed up anyways. The manager gave price list of accommodation and said surely we can and we placed our order at their cafe too. About 15 mins after the order is placed, the manager comes and says us that we have to pay for day visit pass per person which is 10k tsh. surely not big amount but that was cheeky not to mention beforehand or written anywhere. As we already placed the order for food, we thought to agree and asked if they give us any form of receipt or something so we go back to our lodge for afternoon activity and come back for the sunset view while we already purchased the day pass! On that the manager said that we cant come back as they have a party that evening so in short they made us pay for the day visit pass for eating at their restaurant. If we would have known in advance for the day pass, we would have choose to not eat there. The hot chocolate was terrible. Paying from mobile money, the manager asked to include withdrawal fees which is not any business practice in whole of Tanzania at all! So if you decide to stay there, Good luck dealing with such customer service! Yes the view is great from the top of the mountain and popcorns were...

Shakira, Manager = 5* A mark of a great lodge is its management, Shakira was so friendly, accomodating and i think she genuinely helped cater to all our needs. Even when addressing a few issues/complaints she was very gracious and heard us out. Mambo View Point is very lucky to have her managing and hosting their visitors.

Location: 5* I already gave it 5*, but i need to say more :D. What a sight! Even before you enter the spectacular location that houses the Mambo View Point Eco Lodge, you are filled with this sense of out-wordly peace and tranquility. So green, so earthy and you are literally above the clouds during the early mornings. I would equate the views to lodges in Serengeti if it were on top of a mountain. No where else has come close to it.

Accommodations: 4* The rooms were spacious and nothing beats the views. I wish they had plushier and maybe warmer bedding though. Also the bathroom needs TLC, the toilet was leaking and smelled something nasty. My 4* are for being spacious and the views tbh.

Service: 2* I am truly disappointed by the service. It was unlike any we have received in other parts of Tanzania. To be honest, we did ask for a lot of requests as we brought our own food for BBQ. However, it was really annoying as every single employee wanted to be tipped for every request. I remember when we asked for the water heater to be turned on for the nightly shower for the kids, the employee first wanted money - which is not normal behaviour in my opinion. I think this greedy behaviour must be due to the remoteness of the hotel but it definitely took away some of the bliss i was feeling.

That being said, i would go back in a heartbeat. Thanks Shakira for being such a good hostess!...

I went with few friends and stayed at another place nearby and wanted to revisit these beautiful mountains so went to check Mambo view point for some inquiry. Firstly, no one was at front reception and didn't let us go in to the second reception in their restaurant area. We asked for the accommodation charges and also if we could have a drink and some food at their restaurant while we climbed up anyways. They said surely we can and we placed our order. About 15 mins after the order is placed, the manager comes and says us that we have to pay for day visit pass per person which is 10k tsh. surely not big amount but that was cheeky not to mention beforehand or written anywhere. As we already placed the order for food, we thought to agree and asked if they give us any form of receipt or something so we go back to our lodge for afternoon activity and come back for the sunset view while we already purchased the day pass! On that the manager said that we cant come back as they have a party that evening so in short they made us pay for the day visit pass for eating at their restaurant. If we would have known in advance for the day pass, we would have choose to not eat there. The hot chocolate was terrible. Paying from mobile money, the manager asked to include withdrawal fees which is not any business practice in whole of Tanzania at all! So if you decide to stay there, Good luck dealing with such customer service! Yes the view is great from the top of the mountain and popcorns were...