Blues River Resort — Hotel in Chanthaburi Province

Our room cost a ridiculous 5,500THB, and was normally 6,000! Not a family room just 1 double bed. We booked 2 nights but within 5 minutes in the room we decided to stay only 1 night but we were still charged 50% for the second night which we didn't stay even though the hotel was near empty.|On entering the hotel building the ground floor looked like an abandoned and derelict building. Before going up the stairs we were told to take off our shoes and leave them on a rack downstairs - my wife refused! It was easy to see the dust on the floor.|The room was reasonably clean and probably nice a very long time ago but was totally outdated and the windows sucked in the heat so the curtains had to remain closed all day even with the moldy smelling air conditioner on. The windows on the outside had a lot of bird pooh on them and clearly hadn't been cleaned in a long time. The wooden window frames had lost their varnish. No hot water in the sink. The shower glass separation was removed and without a replacement leaving the fixation holes visible. The light bulbs above the sink had been removed without being replaced. The blinds in the bathroom were near impossible to open and close.|The view of the beach from the resort had gone as a small room rent has been built on the beach blocking the view. Other building construction was ongoing on the beach in front of the resort. |The water heater wasn't working but was quickly replaced by a kettle and 2 new bottles of water.|Around the grounds and the swimming pool maintenance equipment and general rubbish were left around for all to admire - literally broken parts of the resort and rubbish bags lying around in all the areas of the resort. It's amazing that the management don't recognize this! The cement floor around the swimming pool was green with mold. The water was murky. A building construction was ongoing very close but behind one of the hotel buildings with rubbish lying all around. |The beach restaurant was fine although maybe a little bit on the expensive side.|There was no breakfast buffet just a choice to be made the day before. The breakfast restaurant was in a terrible condition; broken ceiling, broken utilities, dirty floor, broken decking, worn out furnishings and old gaz cookers lying around. Rubbish was also thrown under the decking.|No hot water in the shower in the morning but took a shower anyway; and then suddenly no water at all while I was covered in soap! Fixed after a phone call to reception.|This resort was probably very nice many years ago but requires a serious renovation to bring it back to an acceptable standard - the current prices for this resort are ridiculous when comparing it with the quality and the services! Definitely not value for money.|It's unbelievable to us that this place is charging Marriott, Novotel resort prices for a rundown resort.|Our second night we spent in a modern resort about 1km away with a big room with a sea view and balcony, good breakfast and plenty of facilities for less the price of...

I walked into Blues River Resort with my girlfriend and asked for a good deal. The staff in the reception could not speak English but after some discussions we booked for two nights. The resort looken very nice at first sight, but there were no guests there and it felt really strange. After a while we realized that the safetybox did not work and that a broken light in the stairs to our room needed to be changed. My Thai-girlfriend explained this to the staff in the reception, but nothing happened....||After our first night they called us to the reception because they had discovered a small speckle on one of the pillow-slips and wanted 200 baht in compensation. I was totally shocked and speechless and refused to pay and washed the pillow-slip myself and the speckle was gone in 10 seconds.||No excuses or friendly attitude when I returned it to the reception, washed and clean, so I said to my girlfriend that I will never accept that kind of disrespect when we pay a lot of money and behave friendly and nice as guests.||We talked with the manager who apologized, but show no serious will to understand our frustration and disappointment.||We had plans to stay in the resort 1-2 weeks, but it was a relief to leave after two nights and the light/lamp and the safetybox never got repaired, despite we were the only guests in the resort.||I have been to many hotels and resorts in my life, but never felt more humiliated than in Blues River Resort.||The staff have no servicemind at all. No smiles, no friendly or nice attitude what so ever.||Don't go there, because it's not worth...

Lovely hotel with a reasonable price, we stayed during Songkran (Thai new year) So it was quite full and the price was full. This is ok especially to support traveling business in Thailand which suffer from Covid 19. ||The Hotel is on the beach area, very nice and easy to go to many tourist place around... Not in the city of Chanthaburi though.|| ||We arrived a bit early before 2 PM. So we did check in and went for a lunch.||When we backed at 2.30 our room was not finished, we waited about 30 mins...||The internet was not working the whole time, none of our friends in 4 different rooms can access to the internet, we told the staff and nothing they can do..|| ||The breakfast was horrible. The staff only chatting and not looking what are short to fill it up.... milk, bread etc.... our friends went at 9.40 am and there were nothing left at the breakfast... ||There are no supervisor to manage and to talk to the guests. ||||We asked the room to be cleaned, and one of our friend room was not cleaned. ||Our room was near the artificial waterfall, so we had so many mosquito inside the room. ||Quality of the bed is OK.||||One of the good thing is the cafe by the beach which let us drink and corkage charge only 200 THB. ||I would not go back nor suggest anyone to go until they improve...