Sukhothai Heritage Resort — Hotel in Sukhothai Province

We stayed in this hotel in april of this year and we liked it very much. The room was spacious and well equiped, dinner in the restaurant was pretty good and breakfast is an extensive buffet with a mix of Asian and more Western foodstuffs, so most people will surely find something that they like.||In fact, we liked our stay so much that we wanted to be there again during the birthday celebration of my companion. And the staff knew that we had been there before as the words "Welcome back" were written in flower petals on the bed when we arrived. Nice gesture.||Because we would be traveling before we got this hotel, I did not have time to arrange for a special surprise myself, so I contacted the hotel staff. Their response was amazing. Not only did they arrange for a beautiful bouquet of red roses to be given at breakfast, they also added a hand drawn birthday card ... and offered a birthday cake while the entire staff sang "Happy birthday"! Even some of the other guests joined in the song. Needless to say that the surprise worked wonderfully...||The staff was wonderful throughout. On the first evening I had a special request for a wine that they did not have available and they just went out and got me a bottle of very nice wine!||The hotel is pretty much well described elsewhere on these pages, so I can be quick about that: lovely setting, beautiful buildings (make you think that you are visiting a Thai palace), great swimming pool, nice, clean rooms... In brief: the works.||When we left, we had to catch a plane on Sukhothai airport. The hotel provided a shuttle service for the one minute or so drive, so great...

We stayed in this hotel in april of this year and we liked it very much. The room was spacious and well equiped, dinner in the restaurant was pretty good and breakfast is an extensive buffet with a mix of Asian and more Western foodstuffs, so most people will surely find something that they like.||In fact, we liked our stay so much that we wanted to be there again during the birthday celebration of my companion. And the staff knew that we had been there before as the words "Welcome back" were written in flower petals on the bed when we arrived. Nice gesture.||Because we would be traveling before we got this hotel, I did not have time to arrange for a special surprise myself, so I contacted the hotel staff. Their response was amazing. Not only did they arrange for a beautiful bouquet of red roses to be given at breakfast, they also added a hand drawn birthday card ... and offered a birthday cake while the entire staff sang "Happy birthday"! Even some of the other guests joined in the song. Needless to say that the surprise worked wonderfully...||The staff was wonderful throughout. On the first evening I had a special request for a wine that they did not have available and they just went out and got me a bottle of very nice wine!||The hotel is pretty much well described elsewhere on these pages, so I can be quick about that: lovely setting, beautiful buildings (make you think that you are visiting a Thai palace), great swimming pool, nice, clean rooms... In brief: the works.||When we left, we had to catch a plane on Sukhothai airport. The hotel provided a shuttle service for the one minute or so drive, so great...

We have stayed here several times over the past twelve years and I've given it at least a couple of 5* reviews. This time, reluctantly, it's a little less. Why? It's still a lovely relaxing place to stay, with interesting modern-but-traditional architecture in a beautiful setting. I think many of the visitors don't bother to leave the resort to go walking around the fields, but they should; an old Thailand is very close at hand. The gardens are well-maintained and the gardeners are delightfully shy yet friendly. However, the service seems to get more perfunctory as you go up the pecking-order, to the point of being uninterested. The restaurant was our main problem. One night I ordered squid and they were perfectly cooked, fresh, lightly fried, perfectly spiced. The next I couldn't wait to order them again; they were greasy, tough and tasteless. Different chefs obviously. But every day the breakfasts were really mediocre. This was the low season, but that's an opportunity that a resort can take to cook an order individually, instead of a buffet with pseudo-juice, cold eggs, cheap sausages and stale bread; or, on the Thai side, really, really bad khao tom. None of this will prevent us from returning; I just hope things will...