Centara Life Hotel Mae Sot — Hotel in Tak Province

It was easy to access the hotel, check in was a bit strange the booking showed we lived in Singapore, strange as we live in Thailand, we booked a king size bedroom in a quiet location, we got a twin room overlooking the main road, no mini bar no robes no slippers, room was dated. The hotel promises bar by the pool, this did not exsist, hotel also promises hotel lounge bar, this does not exsist.The pool was dirty you could not see the bottom and there is no way we were swimming in that. We were considering going for the recommended Asian buffet, so we called in the restaurant an hour early to check it out and have a glass of wine, however drank our wine and left almost immediately due to the plague of various types of flies, this made it impossible to feel comfortable hence we didn't eat in the restaurant. Breakfast was a limited choice but ok. This was not the standard you would expect from a Centara managed hotel. Definitely would...

It was worst experiencd of hotel in my life. I've stayed in hotels in many countries, but this is the first time I've been to a hotel that was this rude. The people who work at the hotel reception are the image of that hotel.

They didn't inform us before we arrived that the air conditioning or elevator would not be available due to electrical work at the hostel. The electrical maintenance would be done from the day we arrived until 11:00 the next day.

They didn't tell us this until just before they collected all our passports and handed us our room keys. They naturally asked us to understand this, and when we asked if they had sent it to us by email, they said they hadn't. They also told us to cancel the hotel reservation as in a...

We had two nights here, check in was smooth, no credit card deposit needed, our room was available early which was helpful.||The rooms are basic but clean, staff are friendly and speak reasonable English.||There is only one lift that’s a bit slow.||We had dinner the first night we arrived, the food isn’t cheap, we opted for Australian steak, not sure why we were asked how we’d like it cooked, as it was tough and chewy, with a few chips and veg. We had a couple of glasses of wine each which were reasonably priced, we looked at the dessert menu, but apparently they weren’t available so opted for ice creams.||The pool is set in a garden, the loungers though have seen better days.||Breakfast is ok ish, not a huge amount of...