Apart from a nice view and clean country air, plus the camaraderie of a few fellow travellers, I left with no happy memories of this hotel. Booked as part of a 3 night/4 day trip from Sousse, organised by VLT it was more than lacking in every way. |Check in was tediously slow, the rooms weren't ready and there were no English speakers (I had to use French) yet it boasts it was widely spoken. A gentleman on the evening shift (I think his name is Innes) did speak very good English but he was the only one, apart from a doctor attached to the Wellness Clinic. |Bedroom furniture shabby, towels had seen better days and the carpet was dirty. The bed/bedding, I can only liken to an army barracks. |The food was utterly dreadful and incredibly spicy and lack of variety. Going hungry for a day and a half I then got the chef to prepare me something. You were often left trying to find your own cutlery, condiments and napkins. Unlike many hotels in Tunisia, they offered no complimentary water or soft drink. You had to buy it and there were no sugar free drinks. Apart from breakfast which was instant coffee, you vould only get a half decent cup at the bar. The bar was ok and the terrace nice to sit out on. |There's only a small shop at the bottom of a slope selling crisps, drinks and confectionary. No take away places. The only restaurants are a 40 minute round trip by taxi. |More disappointment at the Wellness Centre. The one treatment I really wanted as advertised in their brochure, waan't apparently available! I took two shorter ones, with only the reflexology living up to any expectation. The thermal pool was busy all the time. I was told if I wanted it quiet to come at either 08:00 hrs or lunch time! |Speaking to locals they said how the quality of the Mouradi chain of hotels has plummeted. All I know is that I won't be staying...
Read moreThis was voted by all the worst hotel during our recent tour of Tunisia with Jules Verne; luckily we stayed only one night. My first room was horrid - small, with broken furniture and worst of all - overlooking the generators with dreadful noise with the windows opened - which you needed as they had turned the air conditioning off, claiming it was 'cold'! There were no bath mats provided and people were having to use hand towels on the floor instead. ||||I did manage to change my room for a quieter one where I could open the windows and the staff were very helpful about this, especially the lad who helped me move my luggage.||||The food for both breakfast and dinner was good although the dinning room was heaving with so many people trying to eat; it was a nightmare to grab a table in the first place.||||The bar was a nice area, however the barmen claimed to have sold out of whatever was asked for - if you asked for red wine, they only had white, only to serve someone red wine a little while later; ask for gin and tonic, they had run out; I am not sure if they were being perverse or there was a language problem.||||So glad it was just...
Read moreWe have been to other hotels in the El Mouradi chain but this was a poor one.||The outside and entrance looked reasonably grand but that was the best of it.||The room was a bit shabby and in need of some renovation. No kettle and no wi-fi in the room. The air conditioning in all rooms had been switched off as the management decided no-one needed it - we did, but too bad! Beds were very hard. The room was reasonably clean but a bit grubby in places.||The food was basic - OK but not very good.||The hotel was quite full of local people who we were told had been given free rooms in order to use the spa for health reasons. That included their families. So there were people hanging about everywhere - and meal times were a real hassle because the dining room was always full of people filling their plates with all the buffet food!!||My experience was to avoid here if there is...
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