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About
3.8
Good
(2,949 reviews)
#20 of 32 hotels in Turkler
3.8
Location
4.2
Rooms
3.7
Value
4.2
Cleanliness
3.7
Service
3.7
Sleep Quality
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Water park
Babysitting
Children Activities (Kid / Family Friendly)
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
Russian, German, Turkish
Location

Full view
10 Restaurantswithin 0.75 miles
2 Attractionswithin 0.75 miles
Akdeniz Blv No 1, Turkler, Alanya 07407 Türkiye
Name/address in local language
Getting there
Gazipaşa-Alanya Airport34 mi
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Antalya Airport61 mi
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Reviews
Tips/Q&A (868)All reviews (2,949)
3.8
Good
(2,949)
Excellent
1,507
Good
446
Average
384
Poor
250
Terrible
365
Rooms
4.2
Service
3.7
Value
3.7
Cleanliness
4.2
Location
3.8
Sleep Quality
3.7
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Tips (313)
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martina & victor
Visited Jun 2025
Make sure to wake up early and put ur towels out on the sunbeds before they all get taken

Paige M
Visited Jun 2025
Antalya Airport is quite a long drive from the hotel, so it’s worth keeping that in mind when planning your journey

Jessica S
Visited Jun 2025
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Popular mentions
pizza
pool bar
water slides
kids club
fried chicken
free ice cream
family holiday
great holiday
family room
all ages
something for everyone
foam parties
animation team
alcoholic drinks
great for kids
big hotel
kebab
evening entertainment
pools are great
buffet restaurant

martina & victor
wrote a review
69 contributions
Hanham, United Kingdom
Yesterday
If you like Butlin’s this place is for you 😂
Too big too many rules on all inclusive drinks and where you can get them entertainment all over the place basically force you to only bar on night in reception where nothing is happening not for us going to go back to smaller one next time Food hall is too small for...
Read moreContrary to other reviews, we went as a family of 4 and had an amazing experience, which was great considering how anxious the other reviews made us.
Was it perfect? No. Is anything perfect, though?
We managed to upgrade on arrival to a swim up room. This made the holiday far more unforgettable. Being able to wake up and jump straight in the pool made it feel more special.
The "room" was more like a house. 3 beds, 2 showers, all with balconies and air con... amazing.
There are areas that need work, such as broken bannister on the stairs, the shower flooding in the ground floor (seemed to be the same with all rooms), and toilet flusher being temperamental, but far from a show stopper.
The hotel itself was amazing. The slides are great fun and cater to young and old. My daughter had enough to keep her occupied for hours, as did my older son. Additional slides in the island gave you a fresh load of things to do when bored of doing the slides in the hotel.
The food when we were there was fantastic. Something different each day and actually very tasty. There was little we didn't enjoy and catered to all tastes.
The only thing I would say is that the kids' area smelt, particularly in the mornings. The box where they place the hot plates for the children's food seemed to always have water left in it over night and through the next day, which caused the smell and, at times was a little unbearable. I would highly suggest management address this, as there is no need for staff to leave water in there like this.
We ate pretty much everything, even had ice in our drinks occasionally, and never had any illness. We are aware some guests experienced illness a few weeks before we arrived due to the spaghetti. All other holiday makers we spoke to had not seen or experienced illness from food. You could get ill anywhere, and it doesn't take much for one sick person to touch food items without washing their hands and instantly spread that illness. No hotel can avoid this in a buffet setting. So whilst it's unsettling to hear, you can hardly blame the hotel. Unfortunately, the way some guests behaved whilst there, it's easy to see how this could happen. We even witnessed a woman pick up a food item with her hands, take a bite, decide she didn't want it, and then put the item back. With guests like this, it's hardly the hotels fault if people don't have simple hygiene practices themselves.
The entertainment in the hotel was basic, but more than we expected. The entertainment on the island, however, was next level and REALLY good. We thoroughly enjoyed the evenings.
The beach was a pleasant surprise. The sand is typical for Turkey. The sea has rocks on, which can make swimming a little awkward, but it also meant there were fish all around eating from the rocks. Because the water is warm and clear, we spent hours watching them swim around.
The hotel is very clean. They never seem to stop cleaning, in fact. I was out at 2am. and saw them working on the pool water at that time.
The pool sides are, again, typical for Turkey and VERY slippery. We all wore swim shoes, and they vastly improved the safety of us walking around the pool sides. It also helped with the rocks in the sea. So I highly recommend these.
We found the staff pleasant and approachable. Yes, they like tips, as it's the Turkish culture, but I found them less demanding in this respect than other hotels. So we tipped when we felt any specific staff members deserved it.
The room cleaners were amazing. The bed artwork was fantastic. The kids enjoyed coming to the room each day to see what had been left.
We used the spa and went for the "VIP" package. This was amazing. The children were able to join us for free other than the massage. The massage was so relaxing. I never realised how many muscles ached until after the massages, and I felt a new man after them. The head of the spa was a really genuinely nice guy and kept giving us free extras all the time and even advised us where to go for the best deals on the trips.
Overall, it was a...
Read moreThis is my deepest and longest review. I’ve gone down the rabbit hole with this one.
This is what I’d like to call a mega hotel. 5* with over 650 rooms.
Let’s look at the good, the bad and the ugly.
Wifi - most of the time this was ok and usable. Most aboard hotels are terrible.
Air-con was decent and free and the room was quite spacious
The room was in a quiet location and we didn’t get much out door noise from other guests. But the odd door bang here and there did happen. Soft close doors I’m sure would fix it. The cleaners on the most did a terrible job. Didn’t clean the floor properly or clean under the beds. They did a nice touch a few times tho and made the towels on the bed into swans. Also the mini bar was always stocked and this is also free.
There isn’t much outside noise. Small bar near pool but most of the shows are about 10 mins away so you can get to sleep here.
Clean pool and I didn’t see cockroaches or ants in the rooms or restaurant areas. Good amount of slides for adults and kids. But the main pool was always rammed. Go to the beach area there are lots of things to do there and other pool areas
Got shops downstairs in the hotel but almost double the price. So go outside and go to the local shop 5 mins walk to save some money
The photo places were very pushy and ask you every time you go past and if they see you outside. They forced my kids to have photos with parrots on the first day when going to the pool area. Good location for them to grab you I guess as there isn’t another way to get there. Yes I brought the pics but £40 was bit steep.
Market comes here Sunday. Can be some nice items here but Extremely rude vendors. Some of the worse I’ve seen very pushy and don’t take no for an answer. Local places will try and rip you off too. Also had one place short change me. Seems like they will do anything to get a few extra pounds.
For a 5 star the food wasn’t nice. There was often lots of choice but very repetitive. The meat didn’t taste fresh and it was like a Black Friday sale. Guest will que outside and rush in like the food was going to run out. They will stack their plates really high for example taking 50 odd cherry’s or 30 chicken wings or filling the breakfast cereal bowl to the top with milk. Very greedy. Also they were shocking with the seating. You would often see 2 guests taking a 8 person table and wouldn’t share the rest. Even when I asked to join they just said no? Really strange and no one else would come to join their table. This happened 3 times.
They charged for orange juice. If you’re going to go for food the waffle bar outside and the ones on the beech front are the ones to go to. Much better food and fresh but sell out quickly. The bread was often hard and wasn’t nice.
MURAT. ZAYNEL stood out in the restaurant area. Helpful guys.
GOKHAN was terrible. Extremely rude and shouldn’t work with customers with his attitude.
The showers were decent. Good flow of water and powerful.
The mattresses on the other hand are so uncomfortable really need a change
There was a fair 5 mins walk from the hotel. Not big but will keep the kids busy
There are shows on every night for quests at an outside theatre. We saw a really good magic show. Highly recommended.
Very rude guests. Can’t que. Push ahead. No consideration. They would put towels all over the pool area loungers to keep in the sun. Go to the beach. Wasn’t busy and a lot better than the hotel. Everyone was getting the lifts so really busy at times in the day.
Worse issue was lots of kids having laser pens and shining them everywhere all the time. Very dangerous.
Al la carte was really good. Great food and great service.
Every were asks for tips. This hasn’t been the case over the past years we came to Turkey. I’ve been coming to different areas for over 15 years. But something they are all trying to adopt.
Brits were well mannered. Said hi etc spoke to kids.
Over all an ok holiday but for just under 5k for 10 days for 4 people I’d say it wasn’t great...
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