Greenport Hotel Bodrum Joly Tours Türkiye
If I could give a score below zero, I would. We completely wasted a day here.
The food was terrible.
The pool water was murky green – a health hazard.
The sea was immediately over 2 meters deep, not suitable for children.
Hygiene was unacceptable – mold everywhere in the room
To reach the sea, you had to go down 105 steps.
Do not trust the photos they show online – they are very misleading.
We wanted to leave immediately, and they offered to let us stay as "guests" (for free). But afterwards, they withheld compensation for a day and a half. I would have accepted losing one day, but not more.
Everything I said to them, they actually agreed with. They admitted the hotel was old – but there’s a big difference between “old” and “dirty.” An old hotel can still be clean.
Our children couldn't swim in the pool. I was hoping at least the pool would save the holiday. I asked a staff member if there was a problem with the water, because it looked unsafe. He said he didn’t want to take responsibility, but admitted the filtration system had issues.
I contacted Joly Tours. They confirmed the pool had a problem and was closed due to health concerns. Later, the hotel manager told me “there’s no health risk,” contradicting what we were told earlier.
That evening, they started pumping out the pool water. They removed half of it and refilled it with clean water. But it didn’t fix the issue.
No sea access and no usable pool – what are you supposed...
Read moreIf I could give no stars I would. The day we arrived we checked in a sent straight to our room carrying our bags . No information given on times food or drink was served. Not about where everything was situated. So we had to guess. The air con wasnt working in the room they sent someone to put gas in it but still was a problem Later on in the evening we eventually changed rooms. We had a walk around and they had already started to serve the evening meal we rushed to get something to eat the food was horrible we has to eat out. Even though we paid for all inclusive. What we did eat there made us sick so at the end of our five days we both had dirreha and sickness. The pool was dirty and the room was filthy. The shower was broken. We spent our holiday outside the hotel at a local beach. We have wasted so much money which we didn't on plan spending. We just wanted to relax for five days without having to go out. Me and my partner are so upset the staff are rude the DJ just played the same rubbish songs on a night and was to bothered by trying to flirt with us females. Honestly dont waste your money go...
Read moreThere was mold on the bathroom ceiling and mold on the ceiling in the little room extension where there was a twin bed. Light was showing under the door to the room. The blankets we were given were only enough for one person so we had to squeeze together to have a blanket over us. The sheet that covered the bed never stayed in place. The mattress was stained. The amenities were minimal and we had to ask for those. The air conditioner made so much noise it was difficult to sleep. The buffet style meals were not the best I have eaten. The people who went to the buffet hoarded more food than they could eat and wasted so much. This left little for others because of their selfishness. Serving the patrons would help curb this greediness. This was a terrible experience!!...
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