PROS:
The hotel is always clean
It's quiet, rooms are not facing the main boulevard, plus all music stops at 23:00.
The food at the restaurant is very tasty ( lunch and dinner), the staff are always cleaning the restaurant
Rooms are clean even though it's a bit small
There is AC in the room
The beach is at 7mn walk from hotel (ugur hotel beach)
The resort is family friendly
All the staff speak russian turkish, and bit of English
On Sunday evening there is a music show (the singer mostly sings Russian repertory)
Free coffee, tea, juce 24/7
Very good massage at the SPA (30€/h)
The staff answers fast at WhatsApp messages
They made us a discount when we prolonged our stayfor 3 more days
CONS:
Lobby:
You need to pay to have wifi (1€ /day) wifi is free only in the lobby of the hotel.
Rooms:
Shower is a bit old, water leaks to the floor.
Mini bar is empty and doesn't work, so you have to use the common fridge at the lobby
Except changing towels, the rooms are not cleaned daily
Hotel bar:
Coffee is absolutely disgusting
Juce is just sirop that you need to mix with water, the taste is very chemical (only 4 sorts apple, cherry, ananas and orange)
Restaurant:
The breakfast is always the same no variety and no fruits !
When the meal time ends, they turn off the AC and turn off the lights while we're still eating (pretty rude way)
Pool bar:
You need to ask the barman every time for any baverage soda or alcohol, you cannot serve yourself
Only 2 kind of soda sprite and cola
One kind of beer, one red wine and one white wine
The rest of the alcohol baverages and cocktails cost 7€ each
The pool opens at 10 a.m and closes at 6 p.m, the pool is very small, i think the smallest in kemer
Beach and pool towels are given in exchange of a deposit, we gave 50€ for 6 towels, you can change them every two days, towels are ripped and in bad quality, they give you most of the time wet towels (not sure if they clean them or just reuse them straight away
At the SPA, the turkish bath is old and dirty, the spa staff is rude, unprofessional and condescending especially the blond woman who works there, she fights every day with clients and colleagues
There is no free bar at the beach, you can bring your drinks with you
Reception area:
The game room is old, it closes at 10 p.m, everything is broken there, the baby-foot is broken, the ping-pong table is broken, and the billiard is missing balls and is ripped, plus the AC doesn't work
They propose you transfer from and to the airport for 50 € one way 1-5 person
Almost no entertainment at all except on Sunday night fron 8 p.m to 11 p.m
In conclusion:
They can make this place a really nice juste by making some small changes
We paid a triple room (3 persons) 130 € / night
If the room price is more than 140€ so it doesn't worth it, check somewhere else
Ps: to go to the airport it is very easy, just take the bus A08 to antalya (120 lira) it starts at 6:40 every 20mn until 23:00
Stop at the mall migros
Take the airport bus havas (170 lira) every 1h
It will drop you at the domestic flights
From there take a free shuttle bus (every 10mn) to the...
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