GOLDHAN HOTEL — Hotel in Süleymanpaşa

GUVENLIK ILE ILGILI SORUN /SAFETY CONCERN.... For englisg scroll down .. Otelde hersey cok guzel, fakat giris sistemi yonetimi ile cok ciddi sorunlar var. Gece uyku sirasinda odaya birinin girdigini fark ettim. Resepsiyona gidip kontrol ettiklerinde baska bir musterinin yalnislikla girdigini, buyuk ihtimalle yalnislikla master key verildigini soylediler. Hatadir, olur... Sabah cikis yaparken tekrar sordugumda resepsiyondaki kisinin konuyla ilgili bi bilgisi yoktu ve boyle viseyin olamayacagini soyleyip diger misarin geriye cevirmis olsugu karti kontrol etti ve gercekten de master key oldugunu soyledi. Gece durum fark edildiginde bu konuda hicbirsey yapilmamisti ve gece boyunca oteldeki butun kapilari acabilen ve bunun farkinda olan bi musteri vardi. Bu bilgiyle ne kadar rahat uyuyabilirseniz...

Everything was really well in the hotel, apart from huge safety issue. In the night when I was well into my sleep, someone stepped in the room and exited immediately once they realised someone was already in. When I checked with the guy in the reception, they reviewed the CCTV footage and realised that it was the guest from one of the rooms nearby. I have been told that likely a master key was given by mistake. In the morning when I checked out, someone else was in the reception. When I asked, whether the issue was investigated, he had no idea and told me that is not possible, though he checked the key that was returned and reLized that it was the mastwr key indeed. So they did not act in the eveninf when they realised tbat the other guest had the master key, in someone who had the ability to unlock any door and was aware of it was roaming the hotel the whole night. Sleep with that information...

Receptionist wanted to sell the room without receipt in cash. We have told that we book a room online and he has just blocked all the available rooms for online booking and has bargained into paying him directly. Also no one in hotel speaks English. Would strongly suggest to stay somewhere else and to not support such incompetence and corruption. Worst experience in...

Everything was wonderful at Goldhan Hotel! The staff at the reception and in the kitchen were amazing – always kind and smiling. The rooms were very clean, well-equipped, and had everything we needed. Housekeeping was done daily, which we really appreciated. The food was also very good – tasty and well-prepared. I truly enjoyed my stay and would gladly...