Malakai Eco Lodge is a picturesque getaway, hidden in the valleys of Kitende. My wife and I were looking for a nice place for our honeymoon, and definitely weren't disappointed with the beauty. Its charm is undeniable. Creatively intertwined with nature, the botanical lodges definitely stole our hearts. Absolutely relaxing, warm, and well lit rooms. Every little detail well thought out. Beautiful awning windows.||||The meals are also really great, but for our entire stay, almost nothing was done on time. We checked in hours after we had arrived. Almost all our meals were delayed by more than an hour, except for breakfast. The customer care is great, but almost every request, we had to wait very long. Upside is, the late check-in was compensated by a late checkout. ||||Other than that, the pricing is fair. And if you're one to love photos, this place has got you covered. I'd rate five star if it weren't for the lack of...
Read moreMalakai Eco Lodge is a picturesque getaway, hidden in the valleys of Kitende. My wife and I were looking for a nice place for our honeymoon, and definitely weren't disappointed with the beauty. Its charm is undeniable. Creatively intertwined with nature, the botanical lodges definitely stole our hearts. Absolutely relaxing, warm, and well lit rooms. Every little detail well thought out. Beautiful awning windows.
The meals are also really great, but for our entire stay, almost nothing was done on time. We checked in hours after we had arrived. Almost all our meals were delayed by more than an hour, except for breakfast. The customer care is great, but almost every request, we had to wait very long. Upside is, the late check-in was compensated by a late checkout.
Other than that, the pricing is fair. And if you're one to love photos, this place has got you covered. I'd rate five star if it weren't for the lack of...
Read moreNightmare! The service is TERRIBLE! It took me 45 minutes after arriving before the members of staff present could help me check into my room. After checking into the room, it took an additional hour for someone to help me with a fallen curtain rod, even after speaking to the manager close to four times. When electricity when, I sat in darkness for 20 minutes. I had to leave the room and go and speak to the staff before the room was connected to the backup power source. The itinerary in the room says breakfast is served between 7:30 and 10:00am but wasn’t served till after 9:00am. Trying to have a hot shower or bath is an extreme sport as well. I had the worst experience here and wouldn’t recommend. Ps: If you still decide to go, ask if they have any functions. I couldn’t sleep till midnight because of the loud music from an event that was...
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