Kabz Hotel — Hotel in Wakiso

I have a long story to tell but to summarize what am trying to say is that the hotel has bad management because I booked the hotel for two days there was no electricity.worst of all I booked two roomed but when my companions arrived ,the receptionist was rude and did not have any customer care not minding about them being in the dark they had to leave and go to the nearby relative to sleep there .They even put in extra transport to go to the nearby person to sleep there because in the dark ess the receptionist refused to show them the rooms and they had to come back in the morning.I know in this scenario you must wonder why they didn't call me ,this was because my phone had died. In the night I didn't even understand why there was someone with a torch flashing it through the windows . I don't want to lie I was terrified the whole night the . When we ask for the manager, the employees refused to call or show us the manager . What I wonder is if even other customers have the same experience because if it's the same this hotels management should work upon it's customer handling...

Good rooms, nice breakfast... Beds have mosquito nets therefore one won't worry about those insect bites through the night. Located right near a very busy Gulu highway and the vehicular noise in the night is quite disturbingly unbearable. Management should look into sound proofing the rooms for one to enjoy the comfort of their...

Such a good place. On the Northside of town so if you are going north you avoid the traffic.

The people there are so friendly. Has bar and restaurant. Breakfast included, hot water, nice beds....