I recently stayed at The Ritz-Carlton in Ras Al Khaimah, and it was an extraordinary experience that epitomized luxury and impeccable service. Nestled amidst the stunning landscapes of the Al Wadi Desert, this resort offers a perfect blend of natural beauty, lavish accommodations, and world-class amenities.
Upon arrival, I was immediately struck by the breathtaking architecture and the serene, secluded environment. The resort's design seamlessly integrates with the surrounding desert, creating a tranquil oasis. The check-in process was smooth and efficient, with the staff displaying a genuine warmth and hospitality that set the tone for the rest of my stay.
The villa I stayed in was nothing short of spectacular. It was spacious, elegantly decorated, and featured a private plunge pool with views of the desert. The bed was incredibly comfortable, and the amenities were top-notch, including a well-stocked minibar, high-quality toiletries, and a luxurious bathroom with a deep soaking tub. The attention to detail in the room's design and amenities made my stay truly memorable.
Dining at The Ritz-Carlton, Ras Al Khaimah was a culinary delight. The resort boasts several restaurants offering a variety of cuisines. Each meal was a feast for the senses, prepared with the finest ingredients and presented beautifully. The Al Wadi Desert restaurant provided an exceptional dining experience under the stars, with a menu that celebrated both local and international flavors. The service was impeccable, with attentive staff ensuring that every need was met.
The resort's facilities are exceptional. The spa offers a range of rejuvenating treatments, and my massage was one of the best I’ve ever experienced. The serene ambiance of the spa, combined with the skill of the therapists, made it a haven of relaxation. Additionally, the resort offers various activities such as camel riding, falconry, and nature walks, allowing guests to immerse themselves in the unique desert environment.
One of the highlights of my stay was the exceptional service provided by the staff. Every member of the team went above and beyond to ensure that my stay was perfect. From personalized greetings to thoughtful touches in the villa, the level of care and attention was truly remarkable.
In summary, The Ritz-Carlton in Ras Al Khaimah offers a luxurious and unforgettable experience. The combination of stunning accommodations, exquisite dining, top-notch facilities, and outstanding service makes it a premier destination for anyone looking to indulge in luxury. Whether you're seeking a romantic getaway, a family vacation, or a solo retreat, this resort provides an unparalleled experience that I...
Read moreBeautiful rooms, and gardens with pool. And a nice beach setting. But avoid the main restaurant.
You’re paying premium Dubai restaurant prices for F&B, but the standards is far below Dubai.
Last night we ordered chicken with a side of greens, and we ordered the truffle risotto without mushroom. They forgot the greens, and served the risotto with mushrooms.
We did mention this to the team when the food arrived and they tried to rectify, by serving the greens as quick as possible, and re issuing a smaller portion of the risotto. The only problem was it took so long for the food we just continued with what we had. They brought the greens but we had finished the chicken by the time they arrived, and we decline the new risotto. As we had finished the first one with the mushrooms we didn’t want. We made a joke afterwards that the team ask if any allergies when ordering, and that if we did have a mushroom allergy it probably wouldn’t have mattered as they didn’t remove it from the food anyway.
This morning for breakfast we ordered the poached eggs with chicken, and it came with salmon instead of chicken. They took it back and made the chicken instead.
This afternoon - could we be 3rd time lucky or unlucky? You bet..
We ordered a club sandwhich to share and asked without tomato, but somehow, the egg and cucumber also went missing off the sandwhich as well.
Now, as someone who works in hospitality, it’s become a bit of joke, that on three occasions breakfast, lunch and dinner - we’ve had wrong orders every time.
The team cross checked our orders and repeated them back when repeating our orders, so I’m guessing the issue is the chefs not receiving the order properly on the KOTs, or the team are not informing them. Training is needed desperately with how to take orders and prepare the food.
I would like to point out the team was very friendly and tried to accommodate when we had informed them of the errors and tried to rectify the situation as well as they could, with new food or this afternoon comping our drinks - as we didn’t want to wait for a new sandwhich.
But overall 3 sittings and 3 mistakes is just to consistent for us to think it’s a one off.
If you’re looking to stay in a beautiful location then this is great. Just make sure you bring your own food or book other restaurants close by. Because the guys here are not capable of getting an order correct. And what you order is not what you get.
We still have dinner to think about tonight and a free breakfast with our booking tomorrow but we don’t want to be dissapointed again and will go elsewhere outside of the...
Read moreWe begin our wonderful holiday since the minute we arrived the welcome lounge, the highlight are the staff, I have been many many luxurious hotels and resorts, none of the service can compare with Ritz-Carlton Ras Al Khaimah, Al Hamra Beach. The most impressive part of my experience there is ALL the staff are so friendly and well trained, they treat us is the part of their family there and they are working so happy and satisfied with their position, I am especially thanks to Mr Godwin who always take care of us so well and one evening he bring us to The Ritz-Carlton Al Wadi because he worried about us missing something if we don't visit there, he is so concerning and consideration.
I also need to thanks for the house keeping team always give us surprise during turn down service, and House keeping manager Mr Balakrishnan he can noted what we need so details and he can offer what we needed as we don't have to ask.
The restaurant teams are brilliants, we have a wonderful time with the waiters and waitress team such as Faith, Virolla, Ahmed and Roxznne and the chef Mr Yash they are all wonderful ! excellent ! fantastic and professional service, we are so happy and enjoy when dining at Shore House with them.
The concierge team are also the best concierge I have ever met in my life, being their transfer by buggy is so enjoy, fun and happy, although the journey always so short, but they will try their best to make us happy and enjoy the ride, thank you very much to the concierge team: Steve, Divine & Mario, you guys not only provide the transport within the resort, you are mean a lots for us during our stay.
The last but not least thanks for the Director of Operations - Mr Emanuele Raffuzzi, without your leadership for the whole team, we won't be able to have the most unforgettable hotel stay in our life, another great person during our stay is Mr Solomon Munochekwa, the supervisor of the restaurant he did take a great care of us with outstanding hospitality and cheerful service, enjoyed his sundowner cocktails so much ;)
I am both Marriott Platinum Premier and Hilton Honors Diamond members, then you may know how much experience I have for my hotel stays. This stay is really really unbelievable how we enjoy and received how excellent service we have from The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach, this is the best & unforgettable stay in our life, I can't thanks enough to the whole team to make us have a wonderful holidays, we will...
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