Kent Cottage Holidays — Hotel in Canterbury

Spent the weekend at the Enchanted Faraway Tree cottage. I was expecting a relaxing and peaceful stay but all we could hear was the road noise. It turns out the cabin is only 15m away from the A290 which appears to be the main road linking the two nearest large towns, and supports busy traffic until late into the night.

The place would probably have been 5 stars if it wasn't for the road noise, but once you notice it and realise you've paid a lot of money for an un-relaxing noisy cabin by a main road the small things start to annoy too. Yes - you're paying a premium for a quirky little cabin, but at £200 a night it's the price of an expensive hotel, you'd expect it to include little things like a pint of milk for the coffee which they supply, or for the bathrobes to not all have broken belt loops, or for the owners not to be on holiday in Spain when you ring with a problem.

The hot tub was nice once you got it going, but it took nearly 4 hours of burning wood to get it up to temperature. The sales literature says 90 mins, maybe in August but obviously not in October. However, it's outside so again the road ruins any atmosphere.

It's a shame, it could be so much nicer if it wasn't for the constant traffic noise, but as it is I simply wouldn't recommend to anyone, especially not at the...

Nicely decorated. We stayed in Secret Garden. First impressions you have the 'wow' factor. The mini goodie box was lovely. Bedding lovely and fresh. Then, you start to notice the nails in the external fence and by front door (dangerous) and cobwebs. It's clear that the owners are 'formal' / rigid with a tokenary 'have a nice stay'. We felt worried that we wouldnt get our deposit back as there were so many stipulations. I wanted to keep slippers and eye mask but was so worried. The wording in the instructions is concise and to the point but rigid. I like the downloadable guide, that was good. I hated the sentence 'if you leave something behind it will not be sent on to you'. However, location is great and quiet and I felt very relaxed. Deposit was returned very fast. Kitchen is well equipped and towel robes and slippers were clean and fluffy. £5 for 15 rose petals though...

Had a very nice time at the Enchanted Faraway Tree for my husbands birthday. The place is designed with a lot of attention and love, beautiful setting to spend your time in. Great location as well, in between Canterbury and Whitstable. The only missing bit was not having an electric kettle - seems a bit too much to have to burn the logs on a hot day, just to have a cup of tea. Generally think it’d be awesome to have something easier to cook with as you really don’t want to start the fire when it’s hot outside. So we ended up having to eat out all the time which increased the costs of our stay by quite a bit. Overall it was...