Bryn-y-Gof — Hotel in Great Britain

Clean and (mostly) satisfactory cottage, but disappointing attitude from owner when a mistake was made (no bedding provided). I was blamed for not making enough effort to contact (phoned, emailed and facebooked immediately on arrival) to rectify the problem with no phone call or face to face contact. Unfortunately I requested compensation (for the night without bedding), but this was refused with an unpleasant tone. Disgruntled and upset. If good hospitality is important to you, I would advise booking elsewhere. Really sad to write, but an expensive, much needed break was almost ruined by a very small error on the owners part. Customer service aside- beautiful part of the world. Adequate...

Amazing cottage to stay, the best hosts, the best area of our...

Very nice holiday away, cosy accommodation and great nights sleep but...