Sutton Hall Resort — Hotel in Great Britain

Sutton Hall is a wonderfully situated and exceptionally comfortable holiday resort complex, boasting excellent leisure facilities and stunning grounds. Our small cottage was meticulously clean and equipped with all the amenities you could reasonably expect at home. It even included a dishwasher, microwave oven, air fryer, Dolce Gusto coffee machine, smart television with logins for services like Prime and Netflix, and an air purification unit. The self-catering setup was incredibly easy to manage and very comfortable. The upstairs bedroom was spacious, featuring a large bathroom with both a shower and a corner bath. Thoughtful touches like Yorkshire Tea sachets and a couple of pods for the Dolce Gusto machine were also provided. The resort offers convenient on-site car parking, fast Wi-Fi, and incredibly helpful staff. We arrived outside of normal check-in hours but were provided with a helpful video link, making it easy to find our way from the car park to our accommodation. If you appreciate North Yorkshire and are looking for a well-located base to explore the best of the county, combined with truly comfortable self-catering accommodation, then this place is definitely worth...

We stayed here for three nights. We checked in at 3pm. The receptionist who showed us round was very nice. On the website it states there is a lounge with a bar. It is closed. The nearest pub or restaurant is one and a half miles away. We were told that to use the facilities we had to book ourselves in on clipboard in the hall. I booked us in for the swimming pool for the days that we were staying for. We went into thirsk in the evening and when we came back there was a note written against our booking for that day saying that we had left the jacuzzi on and didnt cover pool over. I believe this should have been handled face to face and I would have explained that is not a customers responsibility to cover and uncover a pool! There are no staff on site after 4pm. I filled the bath one morning and the water was cold. The welcome book does not explain how the hot water works but is full of do's and donts about cleaning but is not very clean to do your dishes in cold water. Sutton hall is beautiful and it's such a shame that it is not utilised to it's full potential. Our two storey apartment was lovely but we had to walk up a lot of stairs to get there. I'm afraid we wont be...

We were in the Rosedale ground floor one bed flat. I advise you to arrive by 5pm, before the office shuts until Monday, or you might have difficulty finding your accommodation; the name 'Rosedale' is not to be seen. You might also have difficulty with the heating; there are six pages of instructions for the three radiators (couldn't follow them so we were cold), and none for the electric woodburning stove (whose wall switch said 'on' but did nothing. There is in fact an invisible switch underneath the stove. No double glazing so plenty of condensation and the bathroom had blinds but climbing over the bath to open or close them was better suited to a contortionist. The basin light had a loose connection (?) and flickered constantly (when it went on); the socket close to the dressing-table (ideal for the hairdryer) would not accept any 3 pin plug; the kitchen hot tap dries up completely when other flats are also using it. Does nobody ever check these things? We...