The Vu — Hotel in Great Britain

Terrible Experience - Completely Unprofessional and Disrespectful

I recently attended a wedding at this venue, and I was absolutely appalled by the lack of professionalism and attention to detail. The bride and groom had a carefully planned program, but the venue completely disregarded it. To start, the music system failed, meaning the bridesmaids, groomsmen, and even the bride herself had to walk in without their entrance music. It was only due to the quick thinking of a live performer that any music was salvaged at all.

After the church program, the staff’s attitude was shocking—they were playing their own music while cleaning up, and they didn’t manage to address or fix the problems caused during the ceremony. The photographer lady, not sure if she was hired through the venue, but she refused the bride’s requests for special photos during her preparations, which left her incredibly disappointed.

Once at the reception, things went from bad to worse. The venue informed the bride and groom that they had to follow strictly their program than the one originally sent. They claimed they hadn’t received the couple’s program, but instead of finding a solution, they rushed the entire event, cutting out most of the planned activities. It was rushed and impersonal, and yes the bride was late but this is not a professional attitude.

On top of that, there were multiple technical issues with playing music and making speeches, which created unnecessary stress. The staff was rude throughout the entire event, and the wait staff picking up dirty dishes did so with visible disgust, making me feel uncomfortable. To top it all off, the staff began rushing guests out before the event was even over, claiming they needed to start cleaning.

As a guest, I was furious with how the bride and groom were treated. If I were them, I would have made an announcement to all the guests to leave bad reviews and share the experience with others. It’s deeply disappointing that a once-in-a-lifetime event was mishandled so badly. I cannot recommend this venue to anyone. Avoid it at all costs if you want your special day to be stress-free and...

I've been to two weddings and three receptions at this place, so feel like my thoughts on this place are on balance.

If you are reading this and are planning a wedding, you'll want to know if the place is right for you. Firstly, go visit the place. Stop reading these reviews and experience the views and location itself. Then come back here. :-)

Lets get the obvious things out of the way.

There is lots of parking, probably more than you'll need. There are local taxi services, but they can be heavily in demand in the evenings so expect long waits, so plan ahead.

The place is well looked after although the toliets could probably do with a refresh.

Finding the place is easy, it's sign posted, but sat-navs may take you to the small hamlet at the bottom of the hill instead of The Vu, just keep driving up the hill and you'll find it soon enough.

Outside of the buildings, there are some small walking and sitting areas, ideal for when it gets too hot in the evenings, and it always does (drinking, food and dancing... go figure!)

It obviously has a bar and the drinks are reasonably priced. The food is good, it's a fairly typical wedding setup and the evening snacks/meals for the evening guests are always a good shout.

You could have big and small weddings here, but the place does have a better feeling to it when there are lots of people. One of the weddings I attended, the place had easily over 100 people in the "Oasis" suite.

The wedding/chapel building is a seperate building from the Oasis suite. It's got a great view and lots of light, it does also have a small bar. I suppose you could have your entire wedding in this space alone if the numbers were small enough.

All in all, I find myself getting invites to weddings their often, which is great because the place is wonderful each...

We had our wedding day at the Vu on 14th July 2019 and it was an incredible day! We would highly recommend the Vu! As well as being a beautiful and romantic venue with stunning scenery, the staff are absolutely amazing! They were so easy to communicate with throughout the whole process and nothing at all was a bother. We made use of their suppliers who were fantastic to work with and we also used their own decorations, decor and DJ. On the day of our wedding the whole atmosphere was relaxed, romantic, natural and fun. Everyone was dancing all night long. The food was absolutely delicious! And everyone spoke about how good the meal was. All the staff really took great care of us but most importantly Eleanor, our wedding co-ordinator on the day was truly one in a million! She was so helpful, friendly and kept us on track but never rushed us! She was very easy going and patient with us. She made sure we had drinks all day and really spoilt us. Alan was also amazing and he kept checking in with us to make sure everything was great for us! Honestly, we couldn’t believe how relaxed the day was! I stressed for nothing because on the day, all the staff melted my stress away. And if that wasn’t enough, the luxurious cabins were a delight and we felt very comfortable and pampered. In addition, the car drivers were true gentlemen, all three men really helped make us relaxed and in particular helped keep me calm before getting to the venue. Honestly, we can not thank everyone enough from the Vu, they really made our day extra special and all of our guests absolutely loved it and are still talking about it. We are just gutted now it is all over and we wish we could do it all over again next year! 😂

Mr and Mrs...