14/03/19 live review
Slightly ticked off by travelodge as i spent the last hour trying to find a way to this specific one as the only way in via a63 was shut down due to repairs (found out advance warning was given locally sotravelodge should of had something in place ) ... i booked 2 months in advance i would have liked to have known ahead of time and given some sort of heads up/ direction on what to do . Ended up leaving the car on the hard shoulder and walking to the road repair men and they then sorted a escort to the hotel . Caused alot of panic due to it being late in the evening and kids in the car. Simple email from travelodge telling us of evasive actions would have made this easier for us and not put us in uncomfortable situations . Also we couldn’t call the lodge for help because the prices will make your bill go sky high 😡😡😡. First night here and im really bugged by what has happened! Hopefully nothing else pops up because travelodge usually doesn’t mess things up like this and i would like to think they are quite good at what they do .
Truth be told we had no other issues apart from the first issue. Everything was back to the Travelodge expectation which is what we expect and the reason why we chose Travelodge . Even though there was a little issue we still would like to thank Travelodge for there services because they are the best in...
Read moreAwful! Check in ok, not made to feel very welcome. Room basic, beds extremely uncomfortable, pillows poor quality. Not enough power sockets, none by the bed and the smallest kettle I’ve ever seen which also required a good clean. Bathroom old and filthy, hand soap dispenser beside sink empty. Hung request for ‘top up’ of tea, coffee etc plus towels out by 11am as requested. Cleaner in room exactly opposite at the same time and still the request was ignored. Had to visit reception at 8pm to do job myself and had to interrupt the male receptionist’s fag break at the front door in order to get attention. |No apology, just a bunch of items thrown into my hands. It is very clear that the team have given up and what’s worse, is the management have also given up! |Come on travelodge!! I have stayed with you many times over the years and never has my experience been so so bad. If you’re unwilling to invest in it,...
Read moreStayed here as attending a wedding nearby and thought because we wouldn't be in the room for most of the time it would be okay, especially with it being a chain (I would expect some level of cleanliness) Almost definitely the worst hotel I've ever stayed in Unsure whether the carpets are even hoovered but they look about 20 years old. We did see a completely static robot hoover downstairs but it didn't seem to.be doing any hoovering Refused to go in the bathroom without shoes as it looked filthy The shower was good although inexplicably the bath didn't have a flat floor so it was extremely slippy. When we returned from the wedding our room was full of moths. Views are either the A63 or a big outside, there was half a carcass just outside our window. The whole place smelled like a car air freshener We paid £75 for two nights which at first I thought was cheap, now it seems like a...
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