Cley Windmill — Hotel in North Norfolk

|Beautiful place and venue. Rooms where ok but cold. Said on check in could adjust 2 of the radiators in the room but these didn't seem to do much when we did adjust and the bathroom was on full with an electric radiator but always freezing. Had the food on the 1st night at windmill but due to both being vegi had no idea what we where going to eat before we arrived and when sat at table only had the meat options of menu available to refer to. Just felt a bit left out compared to others eating in the restaurant who knew what there menu was weeks in advance. On the 1st morning was looking forward to full cooked breakfast as highly rated within the reviews, but no electricity so no hot water for showers or hot drinks, no cooked breakfast was a few croissants but not enough for all staying. Was not offered any type of refund for not having this breakfast or any type of hot water being offered for a hot drink from neighbouring cafes or pubs that had electricity, until around 3ish in the afternoon which was way to late as had gone into Holt and bought a hot cooked breakfast by this point. 2nd night was very disappointed with the lack of vegi options from the 1st night so went to local pub a 2 mins walk away and had very tasty vegi meal and a number of options to choose from on that menu for all dietary requirements. 2nd morning did have electricity but seem to have run out of oil so no heating. And the whole service at breakfast was very faulty towers even one of the waiting staff referred to it like that as well. How can a hotel run out of heating oil I just do not know. On check out not even asked how our stay was or a mention of a slight refund for the various issues raised above. We where visiting to check out this as one of the top places in Norfolk to get married but didn't meet any of my expectations and would be highly disappointed if I had got married on this weekend with all the issues that went wrong. Received an email prior to writing this review whereby they wanted to discuss any negative feedback to be able to review and sort out 1st. Which we did reply and raise the same issues by which the response was quite shocking and not going to accept that they could of given a better service than they did, so sorry had to write this review. As the stay was not worth the money, we will not be returning and definitely will not be getting married...

|Beautiful place and venue. Rooms where ok but cold. Said on check in could adjust 2 of the radiators in the room but these didn't seem to do much when we did adjust and the bathroom was on full with an electric radiator but always freezing. Had the food on the 1st night at windmill but due to both being vegi had no idea what we where going to eat before we arrived and when sat at table only had the meat options of menu available to refer to. Just felt a bit left out compared to others eating in the restaurant who knew what there menu was weeks in advance. On the 1st morning was looking forward to full cooked breakfast as highly rated within the reviews, but no electricity so no hot water for showers or hot drinks, no cooked breakfast was a few croissants but not enough for all staying. Was not offered any type of refund for not having this breakfast or any type of hot water being offered for a hot drink from neighbouring cafes or pubs that had electricity, until around 3ish in the afternoon which was way to late as had gone into Holt and bought a hot cooked breakfast by this point. 2nd night was very disappointed with the lack of vegi options from the 1st night so went to local pub a 2 mins walk away and had very tasty vegi meal and a number of options to choose from on that menu for all dietary requirements. 2nd morning did have electricity but seem to have run out of oil so no heating. And the whole service at breakfast was very faulty towers even one of the waiting staff referred to it like that as well. How can a hotel run out of heating oil I just do not know. On check out not even asked how our stay was or a mention of a slight refund for the various issues raised above. We where visiting to check out this as one of the top places in Norfolk to get married but didn't meet any of my expectations and would be highly disappointed if I had got married on this weekend with all the issues that went wrong. Received an email prior to writing this review whereby they wanted to discuss any negative feedback to be able to review and sort out 1st. Which we did reply and raise the same issues by which the response was quite shocking and not going to accept that they could of given a better service than they did, so sorry had to write this review. As the stay was not worth the money, we will not be returning and definitely will not be getting married...

Beautiful place and venue. Rooms where ok but cold. Said on check in could adjust 2 of the radiators in the room but these didn't seem to do much when we did adjust and the bathroom was on full with an electric radiator but always freezing. Had the food on the 1st night at windmill but due to both being vegi had no idea what we where going to eat before we arrived and when sat at table only had the meat options of menu available to refer to. Just felt a bit left out compared to others eating in the restaurant who knew what there menu was weeks in advance. On the 1st morning was looking forward to full cooked breakfast as highly rated within the reviews, but no electricity so no hot water for showers or hot drinks, no cooked breakfast was a few croissants but not enough for all staying. Was not offered any type of refund for not having this breakfast or any type of hot water being offered for a hot drink from neighbouring cafes or pubs that had electricity, until around 3ish in the afternoon which was way to late as had gone into Holt and bought a hot cooked breakfast by this point. 2nd night was very disappointed with the lack of vegi options from the 1st night so went to local pub a 2 mins walk away and had very tasty vegi meal and a number of options to choose from on that menu for all dietary requirements. 2nd morning did have electricity but seem to have run out of oil so no heating. And the whole service at breakfast was very faulty towers even one of the waiting staff referred to it like that as well. How can a hotel run out of heating oil I just do not know. On check out not even asked how our stay was or a mention of a slight refund for the various issues raised above. We where visiting to check out this as one of the top places in Norfolk to get married but didn't meet any of my expectations and would be highly disappointed if I had got married on this weekend with all the issues that went wrong. Received an email prior to writing this review whereby they wanted to discuss any negative feedback to be able to review and sort out 1st. Which we did reply and raise the same issues by which the response was quite shocking and not going to accept that they could of given a better service than they did, so sorry had to write this review. As the stay was not worth the money, we will not be returning and definitely will not be getting married...