Denali Touch of Wilderness B&B — Hotel in Alaska

I visited this BNB a few years back and it was the highlight of my visit to Alaska. I reviewed this BNB as "Heaven". This was why I came here again for some R&R - I am a nurse and have worked very hard during the pandemic. I came with my daughter to enjoy Denali and relax. ||I gave this place three stars for the beautiful view and soft bed. ||The bed is great, but is against the window so you can't look outside while lying there, nor open the window. The view from the common area is lovely as well. However, right from the start I knew the place had been sold. Fresh baked goodies was replaced by nothing. A warm fire on my first arrival, now cold and unlit. My room had two, small, worn Target-looking towels to match the tacky, fibro shower I would expect to see in an RV, not a bed and breakfast. We stayed for two nights and the bed was not made up - I expected this service as BNB's have always make up the room. But worse, the audacity of leaving an envelope for a tip?? Plastic and paper now the norm here (not very good for the "wilderness"), where once pottery and stainless cutlery prevailed. No ice for a drink, no knives to cut up some cheese and signs everywhere telling me everything I couldn't do. If you are not into a very fancy, or even a mediocre breakfast, then this is the place for you. Bacon quiche was left in the fridge to microwave. What happens if you are vegetarian, vegan, Jewish or Muslim? Too bad man. That's breakfast. Oh yes, sorry, also some COSCO muffins and a small choice of two cereals. A few years back, breakfast was cooked, fresh muffins baked, bagels offered, and you could take lunch out for your adventures of the day. I think the most unfortunate aspect of this place, is the coldness. Where once welcoming and warm, is now an empty feeling. The Bates hotel appears to offer more hospitality. If warm and fuzzy is your thing, then this is not the...

Denali Touch Of Wilderness Bed and Breakfast Inn Healy, AK 99743 was a terrible choice during our two weeks Alaska tour. The manager Becky and the Owner were very rude telling us that during summer, visitors are so desperate for food and lodging that they are thankful for whatever they receive from them. They both mentioned that they have seen tourists sleeping on their floor in the hallway and eating snack bars and paying whatever they have asked for. Therefore they did not want us to say any concerns we had, about not having access to a bathroom or sink and water. They charged us $50 per head over the phone during booking and on arrival refused to refund telling us that they were overbooked and we had a choice of sleeping in a tent in their muddy yard or find another place. Over the phone they promised good breakfast and there was no breakfast for us…basically we did not have beds and breakfast...

When we arrived a note was on the door notifying us of our room location. When we went to the room, it had not been made up from the previous occupant. We could not get in touch with the innkeeper. After a while another guest located someone to help us. He called one of the housekeepers who told us we could have a different room. Later we were told that we would have to pack up in the morning and move to our original room. This was an inconvenience since we had to leave early for a reserved bus trip in Denali. I would not be writing this if the innkeeper had appeared the following day when we returned to offer an apology but she did not. We never saw anyone other than the woman who put out breakfast (not very appealing). The B&B itself was very nice with comfortable common rooms, a beautiful view and an occasional...