The owner was rude, foul-mouthed, and abrasive the entire trip.
We called at 11:30 one night, knowing they were closed, hoping the machine would tell us what time they opened in the morning because it wasn't posted anywhere and we were having boat problems, needed to know how early we could get help. His wife, bless her, answered the phone, answered our question, and we all went to sleep. We went down the next morning, said we were the ones who needed boat help. He said oh, the ones who called at 11:30. Thanks for that. I apologized, said I was expecting to get a message. He said well, we're not the Hilton. Literally everyone with a phone can have a message set up on it. Doesn't take the Hilton, just some brains, and some manners.
Next night, we get a knock on our door, shortly after 11. My nephew answers, with my son next to him (both are teenagers) and he proceeds on a profanity-laced tirade about how loud we were being, all the complaints they got, how we needed to shut the f up, and what a pain in his (expletive deleted) we were. We were laying in bed watching a movie. That's it. Maybe the TV was too loud, maybe our neighbors had sensitive ears, I don't know. What I DO know is that was the most inappropriate reaction someone in that position could have possibly had. Who talks to children like that? Especially when your entire business is providing service to others! At least have the guts to ask for me, the parent, and say it to my face.
Needless to say, we wouldn't set foot in that place again if they paid us, and wouldn't recommend anyone else...
Read moreAs a family, we were looking for a fun place to stay out of town for the weekend. Not your typical hotel. So we booked at this particular lodge/resort. We stayed for 2 nights. Here are a few things I wanted to report. 1.The road to get there is very dark and a little difficult to find for an out of towner. Check in is at 4 PM and checkout is at 9am. Way too late to check in and way to early to check out. Never communicated with owners except for the 2 mins it took to check in. Normally the hosts are friendly and around. Not here It rained the whole time and the steps to get upstairs were incredibly slippery. AC sticks out so far that you need to pay attention so you don't walk into it. They had a random towl hook hanging in the bathroom and when I went to open the shower curtain I wacked my wrist in it and got a nice bruise out of it. They have a no visitor policy, so don't expect to be allowed to have a friend over for the day They provide no shampoo or conditioner or body wash. 7.With 9AM checkout you are expected to clean and vacuum your room. I get cleaning up after yourself, that is common courtesy. But vacuuming... The part that really got me is that we went as a FAMILY. They charged me $75 for having our 8 YEAR OLD SON with us. Charged him as a whole other guest. I think that is highway robbery like no other. 10/10 would NOT recommend staying and will NOT ever be staying here again. Save your money and take the family to Arrowhead Resort in Alexandria. You will be much...
Read moreWe stayed at the Viking Bay Resort on Lake Miltona July 19, 2013 -Everything about this resort is wonderful. The Staff are very friendly and helpful, the rooms are spotless and spacious, beds are very comfortable, They have a nice gift store where you can pick up a souvenier or if you get cold when you're out in a boat you can buy a sweatshirt or something. They have Caribou coffee which is really nice and they have snack foods if you get hungry while you are there and don't wanna run out someplace. They have a great selection of wines alot of them from MN. They have a nice tackle shop and fish cleaning house. We rented a Pontoon for 4 hrs and the staff was so helpful in telling us where the fish were biting. We caught numerous sunnys,bluegills,and pumpkinheads and I caught a couple baby walleyes that were too small to save. And a baby smallmouth bass. There pontoon was very nice,very comfortable and they have gas right on site made it very nice and convenient. We had a great time there and definently will be back again hopefully to spend even more time there next time. All of us had alot of fun would for sure recommend this place to anyone looking for somewhere comfortable to relax with...
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