Antelope Lodge Alpine — Hotel in Alpine

Here’s the updated review with your addition:||---||This was our first experience in Texas as Canadians, and unfortunately, it was a very disappointing one at the Antelope Lodge. We had booked and paid for our stay well in advance, and even confirmed with Brit over the phone that we could check in after hours. We were assured that the key would be in the lockbox, as stated in our confirmation email. However, upon arrival at 10:30 pm after driving over 3000 km, we found there was no key in the lockbox.||We called the emergency number listed on the main door multiple times, but no one returned our calls. We were left stranded and had to find an alternative place to sleep for the night. The next morning, we spoke to Jess, who told us that the key had been "taped" to the door, which completely contradicted the detailed check-in policy we were provided. If no one answers the emergency line, what would guests do if they accidentally locked themselves out of their room? Clearly, this is a serious issue. Jess mentioned that she would talk to the manager about the situation, but I seriously doubt I will even get a refund for the night that we were locked out, especially since I believe the “taped” key was a scam to cover their behind.||Furthermore, we were told they tried to call us back, but we had left all our contact information, and there was no attempt to reach us. We were forced to pay for another night at a different accommodation, despite already having paid for our room at Antelope.||While the room itself was nice and clean on the second day, we were disappointed to find that they didn't bother to change the towels or clean the room on the night before our departure. To make matters worse, there was an envelope in the room asking for a tip for Lupe, yet when we finally checked in a day later, we saw Brit and Jess cleaning the rooms. This raised concerns that this might be part of a scam.||Overall, the lack of professionalism, poor communication, and questionable practices make it hard to recommend this place. Very...

This is a nice quaint hotel that’s more like an Airbnb where you share these duplex looking cabins. Antelope Lodge really tries and I give them credit.

Pros: Despite being a small double, the bed is comfy. Toilet and bathroom was cleaned. The actual room is “cute” as my wife called it, with a vintage-looking fridge and microwave set and ample space. Good location and good parking right outside the door. Nice management too. Also even though it was a duplex, we couldn’t hear our neighbors at all during the night which was nice. Finally, there was a plugged in white noise machine which was a lifesaver.

Cons: Internet is really slow, mostly went between not picking up the signal to 1-2mbps, which is the biggest downside for me given I was trying to keep up on work here. Dish TV didn’t connect to the receiver either so we had no TV. The shower water seemed to go between hot and cold despite not touching the dials. The bathroom door not only didn’t lock but it didn’t even latch shut and it would open slightly cracked because of that.

Cleanliness is middle of the pack. The overall room was clearly cleaned well but given that it’s an older building, there are spots that just look dirty (paint/water damage) and we killed one small baby spider inside, but I suppose that is to be expected in a room like this outdoors.

Overall this is still a solid 2 star hotel for the price but depending on what you value most, i.e. fast internet or more up-to-date accommodations, you may consider...

First the good: the retro touches in the room are really nice. The fridge and microwave are so cute! The towels and sheets are clean and soft. Check-in after hours was easy: our keys were in the lockbox. The coffee provided is from a local roaster and is delicious and plentiful. ||The bad: I had a couple questions beforehand, but no one answered the phone when I called, nor did anyone answer my e-mail. The room itself was not clean, especially the floors. This was easily apparent in the bathroom, which needed a good scrubdown on the floor, walls, and under the cracked sink. The room is dated and worn, the layout of the bathroom cramped and I had to sit diagonally on the toilet. There was one electrical outlet in the room, and none at all in the bathroom. The TV didn't work. The outside chairs were too dirty to sit in (and I am not picky). The mattress was broken down and uncomfortable. The office was closed whenever I went, although my friend had no trouble with it. ||We left after our first night, and were promised a refund for our remaining stay.||It's a shame these units haven't been cleaned and updated, because this place could be a real gem. As it is, it is highly overpriced for what a traveler gets. The Hampton Inn costs the same amount and is both clean and comfortable, with responsive staff.||The Antelope Lodge might be good for a 20-something traveler who is just passing through, but they should book the...