Econo Lodge Newton — Hotel in Andover Township

I stayed in room 110. We stayed here because we have family nearby and there’s little to no other options if you have a dog. We had a number of problems - ants in the bathroom (yes in the middle of January), dust on the headboards and ceiling. Lots of noise from outside on the first night of our stay until the wee morning hours. Doors slamming, someone outside screaming on their phone. The second night when we arrived back to our room at 1015pm, someone was parked outside our room inside their car with the car running. They remained there for nearly 2 hours. After that they frequently went between their room and their car running, slamming doors, etc. it was creepy and we felt unsafe. There is no security provided at this hotel.

Also this hotel DOES NOT PROVIDE A CONTINENTAL BREAKFAST AS ADVERTISED “due to COVID” - I’m sorry, but providing prepacked food like muffins, yogurt, cereal, milk, bagels, etc. is SAFE FOR COVID, and I believe this hotel is using the COVID excuse to not have to provide breakfast when the prices for the room reflect that to be included.

Coffee, hot water, and juice was available - but the second day there was no juice. Even more fun: NJ law doesn't require masks, however I got my head “bit off” by the front desk employee when I forgot to wear one to get coffee our first morning. To the point that she would not stop harassing me the entire time I was pouring my coffee and juice. When my hands were finally free, I tucked my face in my jacket as far up as it would zip so she would shut up. I’ve never seen anyone so rude or upset about someone else not wearing a mask - especially to a paying customer!!! also keep in mind she was about 10 feet away from me the and they entire front desk is covered in plexiglass.

I also thought it was a bit strange upon checking in, the same staff member requested all guests to keep the water dripping in their sinks all the time so the pipes don’t freeze. Also the exterior doors don’t have proper seals. You can easily see the light from outside coming under the door and freezing cold air blowing in all the seams of the door, besides the hinge side. I can imagine in the summer bugs would easily come in the room.

The towels provided for bathing are a joke. They are so small they would only fit a 12 year old, maybe. I am an average (size 14) woman, and could not come close to wrapping the towel around me.

If this is a quick one night stop for a single person in the middle of winter, you might be ok. Linens and bathroom (besides ants) were clean. But I was with my mother; and I would never stay here again. I don’t think this is on par for the price paid...

I stayed in room 110. We stayed here because we have family nearby and there’s little to no other options if you have a dog. We had a number of problems - ants in the bathroom (yes in the middle of January), dust on the headboards and ceiling. Lots of noise from outside on the first night of our stay until the wee morning hours. Doors slamming, someone outside screaming on their phone. The second night when we arrived back to our room at 1015pm, someone was parked outside our room inside their car with the car running. They remained there for nearly 2 hours. After that they frequently went between their room and their car running, slamming doors, etc. it was creepy and we felt unsafe. There is no security provided at this hotel.||Also this hotel DOES NOT PROVIDE A CONTINENTAL BREAKFAST AS ADVERTISED “due to COVID” - I’m sorry, but providing prepacked food like muffins, yogurt, cereal, milk, bagels, etc. is SAFE FOR COVID, and I believe this hotel is using the COVID excuse to not have to provide breakfast when the prices for the room reflect that to be included.||Coffee, hot water, and juice was available - but the second day there was no juice. Even more fun: NJ law doesn't require masks, however I got my head “bit off” by the front desk employee when I forgot to wear one to get coffee our first morning. To the point that she would not stop harassing me the entire time I was pouring my coffee and juice. When my hands were finally free, I tucked my face in my jacket as far up as it would zip so she would shut up. I’ve never seen anyone so rude or upset about someone else not wearing a mask - especially to a paying customer!!! also keep in mind she was about 10 feet away from me the and they entire front desk is covered in plexiglass.||I also thought it was a bit strange upon checking in, the same staff member requested all guests to keep the water dripping in their sinks all the time so the pipes don’t freeze. Also the exterior doors don’t have proper seals. You can easily see the light from outside coming under the door and freezing cold air blowing in all the seams of the door, besides the hinge side. I can imagine in the summer bugs would easily come in the room. ||The towels provided for bathing are a joke. They are so small they would only fit a 12 year old, maybe. I am an average (size 14) woman, and could not wrap the towel around me.||If this is a quick one night stop for a single person in the middle of winter, you might be ok. Linens and bathroom (besides ants) were clean. But I was with my mother; and I would never stay here again. I don’t think this is on par for the price paid...

We reserved two suites in April so we could attend a family members funeral. The establishment we usually stay at was booked. So, I did my due diligence and viewed the photos and reviews of this property as it was in the town of the funeral. The photos on the website are from about 20 years ago. They make the property look great. Great it is NOT!! Everything in the rooms is OLD and SMELLY!! The bathroom is disgusting. Rust on everything. The sink only had cold water!! The tub/shower has to be in a certain spot to get hot water!! Needless to say I took a cold shower. :( The room we stayed in was so stinky I actually thought about going to the car to spend the rest of the night. My mother woke up during the middle of the night to a wet bed. Yes, the mattress was leaking and wet. The door to our two rooms have a 2inch or more gap. They don't have breakfast. I believe they have now taken that off the website but when I was looking it said they had breakfast. If you want to use the TV you need to get instructions from the front desk. So, we stayed one night and checked out. After I explained all of this to the front desk person I was told he could only refund $50 per room on the 2nd night and that he would talk with the Manager who was in California. I have written Choice Hotels corporate offices as well but to no avail. They want to give me points so I will stay at another Choice hotel. I doubt that will every happen!! As I said I have stayed at cleaner and nicer...